Language

English Français 日本語 한국어 Español

Datadog Site

Site help
US1 US3 US5 EU AP1 AP2 US1-FED US2-FED

Update case due date

Note: This endpoint is in preview and is subject to change. If you have any feedback, contact Datadog support.

POST https://api.ap1.datadoghq.com/api/v2/cases/{case_id}/due_datehttps://api.ap2.datadoghq.com/api/v2/cases/{case_id}/due_datehttps://api.datadoghq.eu/api/v2/cases/{case_id}/due_datehttps://api.ddog-gov.com/api/v2/cases/{case_id}/due_datehttps://api.us2.ddog-gov.com/api/v2/cases/{case_id}/due_datehttps://api.datadoghq.com/api/v2/cases/{case_id}/due_datehttps://api.us3.datadoghq.com/api/v2/cases/{case_id}/due_datehttps://api.us5.datadoghq.com/api/v2/cases/{case_id}/due_date

Overview

Sets or updates the due date for a case. The due date is a calendar date (without a time component) indicating when the case should be resolved.

OAuth apps require the cases_write authorization scope to access this endpoint.

Arguments

Path Parameters

Name

Type

Description

case_id [required]

string

Case’s UUID or key

Request

Body Data (required)

Case due date update payload.

Expand All

Field

Type

Description

data [required]

object

Data object for updating a case's due date.

attributes [required]

object

Attributes for setting or clearing a case's due date.

due_date [required]

string

The target resolution date for the case, in YYYY-MM-DD format. Set to null to clear the due date.

type [required]

enum

JSON:API resource type for cases. Allowed enum values: case

default: case

{
  "data": {
    "attributes": {
      "due_date": "2026-12-31"
    },
    "type": "case"
  }
}

Response

OK

Case response

Expand All

Field

Type

Description

data

object

A case

attributes [required]

object

Case resource attributes

archived_at

date-time

Timestamp of when the case was archived

attributes

object

Key-value pairs of case attributes. Each key maps to an array of string values, used for flexible metadata such as labels or tags.

<any-key>

[string]

closed_at

date-time

Timestamp of when the case was closed

created_at

date-time

Timestamp of when the case was created

custom_attributes

object

Case custom attributes

<any-key>

object

A typed value for a custom attribute on a specific case.

is_multi [required]

boolean

If true, value must be an array

type [required]

enum

The data type of the custom attribute, which determines the allowed values and UI input control. Allowed enum values: URL,TEXT,NUMBER,SELECT

value [required]

 <oneOf>

The value of a custom attribute. The accepted format depends on the attribute's type and whether it accepts multiple values.

Option 1

string

A string value for a TEXT, URL, or SELECT-type custom attribute.

Option 2

[string]

An array of string values for a multi-value TEXT, URL, or SELECT-type custom attribute.

Option 3

double

A numeric value for a NUMBER-type custom attribute.

Option 4

[number]

An array of numeric values for a multi-value NUMBER-type custom attribute.

description

string

Description

jira_issue

object

Jira issue attached to case

result

object

Jira issue information

issue_id

string

Jira issue ID

issue_key

string

Jira issue key

issue_url

string

Jira issue URL

project_key

string

Jira project key

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

key

string

Key

modified_at

date-time

Timestamp of when the case was last modified

priority

enum

Case priority Allowed enum values: NOT_DEFINED,P1,P2,P3,P4,P5

default: NOT_DEFINED

service_now_ticket

object

ServiceNow ticket attached to case

result

object

ServiceNow ticket information

sys_target_link

string

Link to the Incident created on ServiceNow

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

status

enum

DEPRECATED: Deprecated way of representing the case status, which only supports OPEN, IN_PROGRESS, and CLOSED statuses. Use status_name instead. Allowed enum values: OPEN,IN_PROGRESS,CLOSED

status_group

enum

Status group of the case. Allowed enum values: SG_OPEN,SG_IN_PROGRESS,SG_CLOSED

status_name

string

Status of the case. Must be one of the existing statuses for the case's type.

title

string

Title

type

enum

DEPRECATED: Case type Allowed enum values: STANDARD

type_id

string

Case type UUID

id [required]

string

Case's identifier

relationships

object

Resources related to a case

assignee

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

created_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

modified_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

project

object

Relationship to project.

data [required]

object

Relationship to project object.

id [required]

string

A unique identifier that represents the project.

type [required]

enum

Project resource type. Allowed enum values: project

default: project

type [required]

enum

JSON:API resource type for cases. Allowed enum values: case

default: case

{
  "data": {
    "attributes": {
      "archived_at": "2019-09-19T10:00:00.000Z",
      "attributes": {
        "<any-key>": []
      },
      "closed_at": "2019-09-19T10:00:00.000Z",
      "created_at": "2019-09-19T10:00:00.000Z",
      "custom_attributes": {
        "<any-key>": {
          "is_multi": false,
          "type": "NUMBER",
          "value": {
            "description": "",
            "type": ""
          }
        }
      },
      "description": "string",
      "jira_issue": {
        "result": {
          "issue_id": "string",
          "issue_key": "string",
          "issue_url": "string",
          "project_key": "string"
        },
        "status": "COMPLETED"
      },
      "key": "CASEM-4523",
      "modified_at": "2019-09-19T10:00:00.000Z",
      "priority": "NOT_DEFINED",
      "service_now_ticket": {
        "result": {
          "sys_target_link": "string"
        },
        "status": "COMPLETED"
      },
      "status": "OPEN",
      "status_group": "SG_OPEN",
      "status_name": "Open",
      "title": "Memory leak investigation on API",
      "type": "STANDARD",
      "type_id": "3b010bde-09ce-4449-b745-71dd5f861963"
    },
    "id": "aeadc05e-98a8-11ec-ac2c-da7ad0900001",
    "relationships": {
      "assignee": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "created_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "modified_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "project": {
        "data": {
          "id": "e555e290-ed65-49bd-ae18-8acbfcf18db7",
          "type": "project"
        }
      }
    },
    "type": "case"
  }
}

Bad Request

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Unauthorized

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Forbidden

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Not Found

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                  ## default
# 

# Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"
# Curl command
curl -X POST "https://api.ap1.datadoghq.com"https://api.ap2.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.us2.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/cases/${case_id}/due_date" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "DD-API-KEY: ${DD_API_KEY}" \
-H "DD-APPLICATION-KEY: ${DD_APP_KEY}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "due_date": "2026-12-31"
    },
    "type": "case"
  }
}
EOF