Create ServiceNow ticket for work item

"""
Create ServiceNow ticket for case returns "Accepted" response
"""

from os import environ
from datadog_api_client import ApiClient, Configuration
from datadog_api_client.v2.api.case_management_api import CaseManagementApi
from datadog_api_client.v2.model.service_now_ticket_create_attributes import ServiceNowTicketCreateAttributes
from datadog_api_client.v2.model.service_now_ticket_create_data import ServiceNowTicketCreateData
from datadog_api_client.v2.model.service_now_ticket_create_request import ServiceNowTicketCreateRequest
from datadog_api_client.v2.model.service_now_ticket_resource_type import ServiceNowTicketResourceType

body = ServiceNowTicketCreateRequest(
    data=ServiceNowTicketCreateData(
        attributes=ServiceNowTicketCreateAttributes(
            assignment_group="IT Support",
            instance_name="my-instance",
        ),
        type=ServiceNowTicketResourceType.TICKETS,
    ),
)

configuration = Configuration()
configuration.access_token = environ["DD_BEARER_TOKEN"]
with ApiClient(configuration) as api_client:
    api_instance = CaseManagementApi(api_client)
    api_instance.create_case_service_now_ticket(case_id="case_id", body=body)

# Create ServiceNow ticket for case returns "Accepted" response

require "datadog_api_client"
DatadogAPIClient.configure do |config|
  config.access_token = ENV["DD_BEARER_TOKEN"]
end
api_instance = DatadogAPIClient::V2::CaseManagementAPI.new

body = DatadogAPIClient::V2::ServiceNowTicketCreateRequest.new({
  data: DatadogAPIClient::V2::ServiceNowTicketCreateData.new({
    attributes: DatadogAPIClient::V2::ServiceNowTicketCreateAttributes.new({
      assignment_group: "IT Support",
      instance_name: "my-instance",
    }),
    type: DatadogAPIClient::V2::ServiceNowTicketResourceType::TICKETS,
  }),
})
p api_instance.create_case_service_now_ticket("case_id", body)

// Create ServiceNow ticket for case returns "Accepted" response

package main

import (
	"context"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	body := datadogV2.ServiceNowTicketCreateRequest{
		Data: datadogV2.ServiceNowTicketCreateData{
			Attributes: datadogV2.ServiceNowTicketCreateAttributes{
				AssignmentGroup: datadog.PtrString("IT Support"),
				InstanceName:    "my-instance",
			},
			Type: datadogV2.SERVICENOWTICKETRESOURCETYPE_TICKETS,
		},
	}
	ctx := datadog.NewDefaultContext(context.Background())
	ctx = context.WithValue(ctx, datadog.ContextAccessToken, os.Getenv("DD_BEARER_TOKEN"))
	configuration := datadog.NewConfiguration()
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	r, err := api.CreateCaseServiceNowTicket(ctx, "case_id", body)

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.CreateCaseServiceNowTicket`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
}

// Create ServiceNow ticket for case returns "Accepted" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;
import com.datadog.api.client.v2.model.ServiceNowTicketCreateAttributes;
import com.datadog.api.client.v2.model.ServiceNowTicketCreateData;
import com.datadog.api.client.v2.model.ServiceNowTicketCreateRequest;
import com.datadog.api.client.v2.model.ServiceNowTicketResourceType;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    defaultClient.setAccessToken(System.getenv("DD_BEARER_TOKEN"));
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    ServiceNowTicketCreateRequest body =
        new ServiceNowTicketCreateRequest()
            .data(
                new ServiceNowTicketCreateData()
                    .attributes(
                        new ServiceNowTicketCreateAttributes()
                            .assignmentGroup("IT Support")
                            .instanceName("my-instance"))
                    .type(ServiceNowTicketResourceType.TICKETS));

    try {
      apiInstance.createCaseServiceNowTicket("f98a5a5b-e0ff-45d4-b2f5-afe6e74de504", body);
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#createCaseServiceNowTicket");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}

// Create ServiceNow ticket for case returns "Accepted" response
use datadog_api_client::datadog;
use datadog_api_client::datadogV2::api_case_management::CaseManagementAPI;
use datadog_api_client::datadogV2::model::ServiceNowTicketCreateAttributes;
use datadog_api_client::datadogV2::model::ServiceNowTicketCreateData;
use datadog_api_client::datadogV2::model::ServiceNowTicketCreateRequest;
use datadog_api_client::datadogV2::model::ServiceNowTicketResourceType;

#[tokio::main]
async fn main() {
    let body = ServiceNowTicketCreateRequest::new(ServiceNowTicketCreateData::new(
        ServiceNowTicketCreateAttributes::new("my-instance".to_string())
            .assignment_group("IT Support".to_string()),
        ServiceNowTicketResourceType::TICKETS,
    ));
    let configuration = datadog::Configuration::new();
    let api = CaseManagementAPI::with_config(configuration);
    let resp = api
        .create_case_service_now_ticket("case_id".to_string(), body)
        .await;
    if let Ok(value) = resp {
        println!("{:#?}", value);
    } else {
        println!("{:#?}", resp.unwrap_err());
    }
}

/**
 * Create ServiceNow ticket for case returns "Accepted" response
 */

import { client, v2 } from "@datadog/datadog-api-client";

const configuration = client.createConfiguration({
  authMethods: {
    AuthZ: {
      accessToken: process.env.DD_BEARER_TOKEN as string,
    },
  },
});
const apiInstance = new v2.CaseManagementApi(configuration);

const params: v2.CaseManagementApiCreateCaseServiceNowTicketRequest = {
  body: {
    data: {
      attributes: {
        assignmentGroup: "IT Support",
        instanceName: "my-instance",
      },
      type: "tickets",
    },
  },
  caseId: "case_id",
};

apiInstance
  .createCaseServiceNowTicket(params)
  .then((data: any) => {
    console.log(
      "API called successfully. Returned data: " + JSON.stringify(data)
    );
  })
  .catch((error: any) => console.error(error));