Applies a single action (such as changing priority, status, assignment, or archiving) to multiple cases at once. The list of case IDs and the action type with its payload are specified in the request body.
OAuth apps require the cases_write authorization scope to access this endpoint.
Data object wrapping the bulk update type and attributes.
attributes [required]
object
Attributes for the bulk update, specifying which cases to update and the action to apply.
case_ids [required]
[string]
An array of case identifiers to apply the bulk action to.
payload
object
A key-value map of action-specific parameters. The required keys depend on the action type (for example, priority for the priority action, assignee_id for assign).
<any-key>
string
type [required]
enum
The type of action to apply in a bulk update. Allowed values are priority, status, assign, unassign, archive, unarchive, jira, servicenow, linear, update_project.
Allowed enum values: priority,status,assign,unassign,archive,unarchive,jira,servicenow,linear,update_project
type [required]
enum
JSON:API resource type for bulk case operations.
Allowed enum values: bulk