---
title: Bulk update cases
description: Datadog, the leading service for cloud-scale monitoring.
breadcrumbs: Docs > API Reference > Case Management
---

# Bulk update cases{% #bulk-update-cases %}
Copy pageCopied
{% tab title="v2" %}
**Note**: This endpoint is in preview and is subject to change. If you have any feedback, contact [Datadog support](https://docs.datadoghq.com/help/).
| Datadog site      | API endpoint                                         |
| ----------------- | ---------------------------------------------------- |
| ap1.datadoghq.com | POST https://api.ap1.datadoghq.com/api/v2/cases/bulk |
| ap2.datadoghq.com | POST https://api.ap2.datadoghq.com/api/v2/cases/bulk |
| app.datadoghq.eu  | POST https://api.datadoghq.eu/api/v2/cases/bulk      |
| app.ddog-gov.com  | POST https://api.ddog-gov.com/api/v2/cases/bulk      |
| us2.ddog-gov.com  | POST https://api.us2.ddog-gov.com/api/v2/cases/bulk  |
| app.datadoghq.com | POST https://api.datadoghq.com/api/v2/cases/bulk     |
| us3.datadoghq.com | POST https://api.us3.datadoghq.com/api/v2/cases/bulk |
| us5.datadoghq.com | POST https://api.us5.datadoghq.com/api/v2/cases/bulk |

### Overview

Applies a single action (such as changing priority, status, assignment, or archiving) to multiple cases at once. The list of case IDs and the action type with its payload are specified in the request body.

OAuth apps require the `cases_write` authorization [scope](https://docs.datadoghq.com/api/latest/scopes.md#case-management) to access this endpoint.



### Request

#### Body Data (required)

Case bulk update request payload.

{% tab title="Model" %}

| Parent field         | Field                        | Type     | Description                                                                                                                                                                                                                                                                                           |
| -------------------- | ---------------------------- | -------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
|                      | data [*required*]       | object   | Data object wrapping the bulk update type and attributes.                                                                                                                                                                                                                                             |
| data                 | attributes [*required*] | object   | Attributes for the bulk update, specifying which cases to update and the action to apply.                                                                                                                                                                                                             |
| attributes           | case_ids [*required*]   | [string] | An array of case identifiers to apply the bulk action to.                                                                                                                                                                                                                                             |
| attributes           | payload                      | object   | A key-value map of action-specific parameters. The required keys depend on the action type (for example, `priority` for the priority action, `assignee_id` for assign).                                                                                                                               |
| additionalProperties | <any-key>                    | string   |
| attributes           | type [*required*]       | enum     | The type of action to apply in a bulk update. Allowed values are `priority`, `status`, `assign`, `unassign`, `archive`, `unarchive`, `jira`, `servicenow`, `linear`, `update_project`. Allowed enum values: `priority,status,assign,unassign,archive,unarchive,jira,servicenow,linear,update_project` |
| data                 | type [*required*]       | enum     | JSON:API resource type for bulk case operations. Allowed enum values: `bulk`                                                                                                                                                                                                                          |

{% /tab %}

{% tab title="Example" %}

```json
{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "<any-key>": "string"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}
```

{% /tab %}

### Response

{% tab title="200" %}
OK
{% /tab %}

{% tab title="400" %}
Bad Request
{% tab title="Model" %}
API error response.

| Field                    | Type     | Description       |
| ------------------------ | -------- | ----------------- |
| errors [*required*] | [string] | A list of errors. |

{% /tab %}

{% tab title="Example" %}

```json
{
  "errors": [
    "Bad Request"
  ]
}
```

{% /tab %}

{% /tab %}

{% tab title="401" %}
Unauthorized
{% tab title="Model" %}
API error response.

| Field                    | Type     | Description       |
| ------------------------ | -------- | ----------------- |
| errors [*required*] | [string] | A list of errors. |

{% /tab %}

{% tab title="Example" %}

```json
{
  "errors": [
    "Bad Request"
  ]
}
```

{% /tab %}

{% /tab %}

{% tab title="403" %}
Forbidden
{% tab title="Model" %}
API error response.

| Field                    | Type     | Description       |
| ------------------------ | -------- | ----------------- |
| errors [*required*] | [string] | A list of errors. |

{% /tab %}

{% tab title="Example" %}

```json
{
  "errors": [
    "Bad Request"
  ]
}
```

{% /tab %}

{% /tab %}

{% tab title="404" %}
Not Found
{% tab title="Model" %}
API error response.

| Field                    | Type     | Description       |
| ------------------------ | -------- | ----------------- |
| errors [*required*] | [string] | A list of errors. |

{% /tab %}

{% tab title="Example" %}

```json
{
  "errors": [
    "Bad Request"
  ]
}
```

{% /tab %}

{% /tab %}

{% tab title="429" %}
Too many requests
{% tab title="Model" %}
API error response.

| Field                    | Type     | Description       |
| ------------------------ | -------- | ----------------- |
| errors [*required*] | [string] | A list of errors. |

{% /tab %}

{% tab title="Example" %}

```json
{
  "errors": [
    "Bad Request"
  ]
}
```

{% /tab %}

{% /tab %}

### Code Example

##### 
                  \## default
# 
 \# Curl command curl -X POST "https://api.datadoghq.com/api/v2/cases/bulk" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "DD-API-KEY: ${DD_API_KEY}" \
-H "DD-APPLICATION-KEY: ${DD_APP_KEY}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "priority": "P1"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}
EOF 
                
##### 

```python
"""
Bulk update cases returns "OK" response
"""

from datadog_api_client import ApiClient, Configuration
from datadog_api_client.v2.api.case_management_api import CaseManagementApi
from datadog_api_client.v2.model.case_bulk_action_type import CaseBulkActionType
from datadog_api_client.v2.model.case_bulk_resource_type import CaseBulkResourceType
from datadog_api_client.v2.model.case_bulk_update_request import CaseBulkUpdateRequest
from datadog_api_client.v2.model.case_bulk_update_request_attributes import CaseBulkUpdateRequestAttributes
from datadog_api_client.v2.model.case_bulk_update_request_data import CaseBulkUpdateRequestData

body = CaseBulkUpdateRequest(
    data=CaseBulkUpdateRequestData(
        attributes=CaseBulkUpdateRequestAttributes(
            case_ids=[
                "case-id-1",
                "case-id-2",
            ],
            payload=dict(
                priority="P1",
            ),
            type=CaseBulkActionType.PRIORITY,
        ),
        type=CaseBulkResourceType.BULK,
    ),
)

configuration = Configuration()
configuration.unstable_operations["bulk_update_cases"] = True
with ApiClient(configuration) as api_client:
    api_instance = CaseManagementApi(api_client)
    api_instance.bulk_update_cases(body=body)
```

#### Instructions

First [install the library and its dependencies](https://docs.datadoghq.com/api/latest.md?code-lang=python) and then save the example to `example.py` and run following commands:
    DD_SITE="datadoghq.com" DD_API_KEY="<DD_API_KEY>" DD_APP_KEY="<DD_APP_KEY>" python3 "example.py"
##### 

```ruby
# Bulk update cases returns "OK" response

require "datadog_api_client"
DatadogAPIClient.configure do |config|
  config.unstable_operations["v2.bulk_update_cases".to_sym] = true
end
api_instance = DatadogAPIClient::V2::CaseManagementAPI.new

body = DatadogAPIClient::V2::CaseBulkUpdateRequest.new({
  data: DatadogAPIClient::V2::CaseBulkUpdateRequestData.new({
    attributes: DatadogAPIClient::V2::CaseBulkUpdateRequestAttributes.new({
      case_ids: [
        "case-id-1",
        "case-id-2",
      ],
      payload: {
        priority: "P1",
      },
      type: DatadogAPIClient::V2::CaseBulkActionType::PRIORITY,
    }),
    type: DatadogAPIClient::V2::CaseBulkResourceType::BULK,
  }),
})
p api_instance.bulk_update_cases(body)
```

#### Instructions

First [install the library and its dependencies](https://docs.datadoghq.com/api/latest.md?code-lang=ruby) and then save the example to `example.rb` and run following commands:
    DD_SITE="datadoghq.com" DD_API_KEY="<DD_API_KEY>" DD_APP_KEY="<DD_APP_KEY>" rb "example.rb"
##### 

```go
// Bulk update cases returns "OK" response

package main

import (
	"context"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	body := datadogV2.CaseBulkUpdateRequest{
		Data: datadogV2.CaseBulkUpdateRequestData{
			Attributes: datadogV2.CaseBulkUpdateRequestAttributes{
				CaseIds: []string{
					"case-id-1",
					"case-id-2",
				},
				Payload: map[string]string{
					"priority": "P1",
				},
				Type: datadogV2.CASEBULKACTIONTYPE_PRIORITY,
			},
			Type: datadogV2.CASEBULKRESOURCETYPE_BULK,
		},
	}
	ctx := datadog.NewDefaultContext(context.Background())
	configuration := datadog.NewConfiguration()
	configuration.SetUnstableOperationEnabled("v2.BulkUpdateCases", true)
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	r, err := api.BulkUpdateCases(ctx, body)

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.BulkUpdateCases`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
}
```

#### Instructions

First [install the library and its dependencies](https://docs.datadoghq.com/api/latest.md?code-lang=go) and then save the example to `main.go` and run following commands:
    DD_SITE="datadoghq.com" DD_API_KEY="<DD_API_KEY>" DD_APP_KEY="<DD_APP_KEY>" go run "main.go"
##### 

```java
// Bulk update cases returns "OK" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;
import com.datadog.api.client.v2.model.CaseBulkActionType;
import com.datadog.api.client.v2.model.CaseBulkResourceType;
import com.datadog.api.client.v2.model.CaseBulkUpdateRequest;
import com.datadog.api.client.v2.model.CaseBulkUpdateRequestAttributes;
import com.datadog.api.client.v2.model.CaseBulkUpdateRequestData;
import java.util.Arrays;
import java.util.Map;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    defaultClient.setUnstableOperationEnabled("v2.bulkUpdateCases", true);
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    CaseBulkUpdateRequest body =
        new CaseBulkUpdateRequest()
            .data(
                new CaseBulkUpdateRequestData()
                    .attributes(
                        new CaseBulkUpdateRequestAttributes()
                            .caseIds(Arrays.asList("case-id-1", "case-id-2"))
                            .payload(Map.ofEntries(Map.entry("priority", "P1")))
                            .type(CaseBulkActionType.PRIORITY))
                    .type(CaseBulkResourceType.BULK));

    try {
      apiInstance.bulkUpdateCases(body);
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#bulkUpdateCases");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}
```

#### Instructions

First [install the library and its dependencies](https://docs.datadoghq.com/api/latest.md?code-lang=java) and then save the example to `Example.java` and run following commands:
    DD_SITE="datadoghq.com" DD_API_KEY="<DD_API_KEY>" DD_APP_KEY="<DD_APP_KEY>" java "Example.java"
##### 

```rust
// Bulk update cases returns "OK" response
use datadog_api_client::datadog;
use datadog_api_client::datadogV2::api_case_management::CaseManagementAPI;
use datadog_api_client::datadogV2::model::CaseBulkActionType;
use datadog_api_client::datadogV2::model::CaseBulkResourceType;
use datadog_api_client::datadogV2::model::CaseBulkUpdateRequest;
use datadog_api_client::datadogV2::model::CaseBulkUpdateRequestAttributes;
use datadog_api_client::datadogV2::model::CaseBulkUpdateRequestData;
use std::collections::BTreeMap;

#[tokio::main]
async fn main() {
    let body = CaseBulkUpdateRequest::new(CaseBulkUpdateRequestData::new(
        CaseBulkUpdateRequestAttributes::new(
            vec!["case-id-1".to_string(), "case-id-2".to_string()],
            CaseBulkActionType::PRIORITY,
        )
        .payload(BTreeMap::from([("priority".to_string(), "P1".to_string())])),
        CaseBulkResourceType::BULK,
    ));
    let mut configuration = datadog::Configuration::new();
    configuration.set_unstable_operation_enabled("v2.BulkUpdateCases", true);
    let api = CaseManagementAPI::with_config(configuration);
    let resp = api.bulk_update_cases(body).await;
    if let Ok(value) = resp {
        println!("{:#?}", value);
    } else {
        println!("{:#?}", resp.unwrap_err());
    }
}
```

#### Instructions

First [install the library and its dependencies](https://docs.datadoghq.com/api/latest.md?code-lang=rust) and then save the example to `src/main.rs` and run following commands:
    DD_SITE="datadoghq.com" DD_API_KEY="<DD_API_KEY>" DD_APP_KEY="<DD_APP_KEY>" cargo run
##### 

```typescript
/**
 * Bulk update cases returns "OK" response
 */

import { client, v2 } from "@datadog/datadog-api-client";

const configuration = client.createConfiguration();
configuration.unstableOperations["v2.bulkUpdateCases"] = true;
const apiInstance = new v2.CaseManagementApi(configuration);

const params: v2.CaseManagementApiBulkUpdateCasesRequest = {
  body: {
    data: {
      attributes: {
        caseIds: ["case-id-1", "case-id-2"],
        payload: {
          priority: "P1",
        },
        type: "priority",
      },
      type: "bulk",
    },
  },
};

apiInstance
  .bulkUpdateCases(params)
  .then((data: any) => {
    console.log(
      "API called successfully. Returned data: " + JSON.stringify(data)
    );
  })
  .catch((error: any) => console.error(error));
```

#### Instructions

First [install the library and its dependencies](https://docs.datadoghq.com/api/latest.md?code-lang=typescript) and then save the example to `example.ts` and run following commands:
    DD_SITE="datadoghq.com" DD_API_KEY="<DD_API_KEY>" DD_APP_KEY="<DD_APP_KEY>" tsc "example.ts"
{% /tab %}