Case Management

View and manage cases and projects within Case Management. See the Case Management page for more information.

POST https://api.ap1.datadoghq.com/api/v2/cases/projectshttps://api.datadoghq.eu/api/v2/cases/projectshttps://api.ddog-gov.com/api/v2/cases/projectshttps://api.datadoghq.com/api/v2/cases/projectshttps://api.us3.datadoghq.com/api/v2/cases/projectshttps://api.us5.datadoghq.com/api/v2/cases/projects

Overview

Create a project.

Request

Body Data (required)

Project payload

Expand All

Field

Type

Description

data [required]

object

Project create

attributes [required]

object

Project creation attributes

key [required]

string

Project's key. Cannot be "CASE"

name [required]

string

name

type [required]

enum

Project resource type Allowed enum values: project

default: project

{
  "data": {
    "attributes": {
      "key": "SEC",
      "name": "Security Investigation"
    },
    "type": "project"
  }
}

Response

CREATED

Project response

Expand All

Field

Type

Description

data

object

A Project

attributes [required]

object

Project attributes

key

string

The project's key

name

string

Project's name

id [required]

string

The Project's identifier

relationships

object

Project relationships

member_team

object

Relationship between a team and a team link

data

[object]

Related team links

id [required]

string

The team link's identifier

type [required]

enum

Team link type Allowed enum values: team_links

default: team_links

links

object

Links attributes.

related

string

Related link.

member_user

object

Relationship to users.

data [required]

[object]

Relationships to user objects.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

type [required]

enum

Project resource type Allowed enum values: project

default: project

{
  "data": {
    "attributes": {
      "key": "CASEM",
      "name": "string"
    },
    "id": "aeadc05e-98a8-11ec-ac2c-da7ad0900001",
    "relationships": {
      "member_team": {
        "data": [
          {
            "id": "f9bb8444-af7f-11ec-ac2c-da7ad0900001",
            "type": "team_links"
          }
        ],
        "links": {
          "related": "/api/v2/team/c75a4a8e-20c7-11ee-a3a5-da7ad0900002/links"
        }
      },
      "member_user": {
        "data": [
          {
            "id": "00000000-0000-0000-0000-000000000000",
            "type": "user"
          }
        ]
      }
    },
    "type": "project"
  }
}

Bad Request

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Unauthorized

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Forbidden

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Not Found

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                  # Curl command
curl -X POST "https://api.ap1.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/cases/projects" \ -H "Accept: application/json" \ -H "Content-Type: application/json" \ -H "DD-API-KEY: ${DD_API_KEY}" \ -H "DD-APPLICATION-KEY: ${DD_APP_KEY}" \ -d @- << EOF { "data": { "attributes": { "key": "SEC", "name": "Security Investigation" }, "type": "project" } } EOF
"""
Create a project returns "CREATED" response
"""

from datadog_api_client import ApiClient, Configuration
from datadog_api_client.v2.api.case_management_api import CaseManagementApi
from datadog_api_client.v2.model.project_create import ProjectCreate
from datadog_api_client.v2.model.project_create_attributes import ProjectCreateAttributes
from datadog_api_client.v2.model.project_create_request import ProjectCreateRequest
from datadog_api_client.v2.model.project_resource_type import ProjectResourceType

body = ProjectCreateRequest(
    data=ProjectCreate(
        attributes=ProjectCreateAttributes(
            key="SEC",
            name="Security Investigation",
        ),
        type=ProjectResourceType.PROJECT,
    ),
)

configuration = Configuration()
with ApiClient(configuration) as api_client:
    api_instance = CaseManagementApi(api_client)
    response = api_instance.create_project(body=body)

    print(response)

Instructions

First install the library and its dependencies and then save the example to example.py and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" python3 "example.py"
# Create a project returns "CREATED" response

require "datadog_api_client"
api_instance = DatadogAPIClient::V2::CaseManagementAPI.new

body = DatadogAPIClient::V2::ProjectCreateRequest.new({
  data: DatadogAPIClient::V2::ProjectCreate.new({
    attributes: DatadogAPIClient::V2::ProjectCreateAttributes.new({
      key: "SEC",
      name: "Security Investigation",
    }),
    type: DatadogAPIClient::V2::ProjectResourceType::PROJECT,
  }),
})
p api_instance.create_project(body)

Instructions

First install the library and its dependencies and then save the example to example.rb and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" rb "example.rb"
// Create a project returns "CREATED" response

package main

import (
	"context"
	"encoding/json"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	body := datadogV2.ProjectCreateRequest{
		Data: datadogV2.ProjectCreate{
			Attributes: datadogV2.ProjectCreateAttributes{
				Key:  "SEC",
				Name: "Security Investigation",
			},
			Type: datadogV2.PROJECTRESOURCETYPE_PROJECT,
		},
	}
	ctx := datadog.NewDefaultContext(context.Background())
	configuration := datadog.NewConfiguration()
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	resp, r, err := api.CreateProject(ctx, body)

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.CreateProject`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}

	responseContent, _ := json.MarshalIndent(resp, "", "  ")
	fmt.Fprintf(os.Stdout, "Response from `CaseManagementApi.CreateProject`:\n%s\n", responseContent)
}

Instructions

First install the library and its dependencies and then save the example to main.go and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" go run "main.go"
// Create a project returns "CREATED" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;
import com.datadog.api.client.v2.model.ProjectCreate;
import com.datadog.api.client.v2.model.ProjectCreateAttributes;
import com.datadog.api.client.v2.model.ProjectCreateRequest;
import com.datadog.api.client.v2.model.ProjectResourceType;
import com.datadog.api.client.v2.model.ProjectResponse;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    ProjectCreateRequest body =
        new ProjectCreateRequest()
            .data(
                new ProjectCreate()
                    .attributes(
                        new ProjectCreateAttributes().key("SEC").name("Security Investigation"))
                    .type(ProjectResourceType.PROJECT));

    try {
      ProjectResponse result = apiInstance.createProject(body);
      System.out.println(result);
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#createProject");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}

Instructions

First install the library and its dependencies and then save the example to Example.java and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" java "Example.java"
/**
 * Create a project returns "CREATED" response
 */

import { client, v2 } from "@datadog/datadog-api-client";

const configuration = client.createConfiguration();
const apiInstance = new v2.CaseManagementApi(configuration);

const params: v2.CaseManagementApiCreateProjectRequest = {
  body: {
    data: {
      attributes: {
        key: "SEC",
        name: "Security Investigation",
      },
      type: "project",
    },
  },
};

apiInstance
  .createProject(params)
  .then((data: v2.ProjectResponse) => {
    console.log(
      "API called successfully. Returned data: " + JSON.stringify(data)
    );
  })
  .catch((error: any) => console.error(error));

Instructions

First install the library and its dependencies and then save the example to example.ts and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" tsc "example.ts"

GET https://api.ap1.datadoghq.com/api/v2/caseshttps://api.datadoghq.eu/api/v2/caseshttps://api.ddog-gov.com/api/v2/caseshttps://api.datadoghq.com/api/v2/caseshttps://api.us3.datadoghq.com/api/v2/caseshttps://api.us5.datadoghq.com/api/v2/cases

Overview

Search cases.

Arguments

Query Strings

Name

Type

Description

page[size]

integer

Size for a given page. The maximum allowed value is 100.

page[number]

integer

Specific page number to return.

sort[field]

enum

Specify which field to sort
Allowed enum values: created_at, priority, status

filter

string

Search query

sort[asc]

boolean

Specify if order is ascending or not

Response

OK

Response with cases

Expand All

Field

Type

Description

data

[object]

Cases response data

attributes [required]

object

Case attributes

archived_at

date-time

Timestamp of when the case was archived

closed_at

date-time

Timestamp of when the case was closed

created_at

date-time

Timestamp of when the case was created

description

string

Description

jira_issue

object

Jira issue attached to case

result

object

Jira issue information

issue_id

string

Jira issue ID

issue_key

string

Jira issue key

issue_url

string

Jira issue URL

project_key

string

Jira project key

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

key

string

Key

modified_at

date-time

Timestamp of when the case was last modified

priority

enum

Case priority Allowed enum values: NOT_DEFINED,P1,P2,P3,P4,P5

default: NOT_DEFINED

service_now_ticket

object

ServiceNow ticket attached to case

result

object

ServiceNow ticket information

sys_target_link

string

Link to the Incident created on ServiceNow

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

status

enum

Case status Allowed enum values: OPEN,IN_PROGRESS,CLOSED

title

string

Title

type

enum

Case type Allowed enum values: STANDARD

id [required]

string

Case's identifier

relationships

object

Resources related to a case

assignee

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

created_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

modified_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

project

object

Relationship to project

data [required]

object

Relationship to project object

id [required]

string

A unique identifier that represents the project

type [required]

enum

Project resource type Allowed enum values: project

default: project

type [required]

enum

Case resource type Allowed enum values: case

default: case

meta

object

Cases response metadata

page

object

Pagination metadata

current

int64

Current page number

size

int64

Number of cases in current page

total

int64

Total number of pages

{
  "data": [
    {
      "attributes": {
        "archived_at": "2019-09-19T10:00:00.000Z",
        "closed_at": "2019-09-19T10:00:00.000Z",
        "created_at": "2019-09-19T10:00:00.000Z",
        "description": "string",
        "jira_issue": {
          "result": {
            "issue_id": "string",
            "issue_key": "string",
            "issue_url": "string",
            "project_key": "string"
          },
          "status": "COMPLETED"
        },
        "key": "CASEM-4523",
        "modified_at": "2019-09-19T10:00:00.000Z",
        "priority": "NOT_DEFINED",
        "service_now_ticket": {
          "result": {
            "sys_target_link": "string"
          },
          "status": "COMPLETED"
        },
        "status": "OPEN",
        "title": "Memory leak investigation on API",
        "type": "STANDARD"
      },
      "id": "aeadc05e-98a8-11ec-ac2c-da7ad0900001",
      "relationships": {
        "assignee": {
          "data": {
            "id": "00000000-0000-0000-0000-000000000000",
            "type": "user"
          }
        },
        "created_by": {
          "data": {
            "id": "00000000-0000-0000-0000-000000000000",
            "type": "user"
          }
        },
        "modified_by": {
          "data": {
            "id": "00000000-0000-0000-0000-000000000000",
            "type": "user"
          }
        },
        "project": {
          "data": {
            "id": "e555e290-ed65-49bd-ae18-8acbfcf18db7",
            "type": "project"
          }
        }
      },
      "type": "case"
    }
  ],
  "meta": {
    "page": {
      "current": "integer",
      "size": "integer",
      "total": "integer"
    }
  }
}

Bad Request

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Unauthorized

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Forbidden

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Not Found

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                  # Curl command
curl -X GET "https://api.ap1.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/cases" \ -H "Accept: application/json" \ -H "DD-API-KEY: ${DD_API_KEY}" \ -H "DD-APPLICATION-KEY: ${DD_APP_KEY}"
"""
Search cases returns "OK" response
"""

from datadog_api_client import ApiClient, Configuration
from datadog_api_client.v2.api.case_management_api import CaseManagementApi

configuration = Configuration()
with ApiClient(configuration) as api_client:
    api_instance = CaseManagementApi(api_client)
    response = api_instance.search_cases()

    print(response)

Instructions

First install the library and its dependencies and then save the example to example.py and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" python3 "example.py"
# Search cases returns "OK" response

require "datadog_api_client"
api_instance = DatadogAPIClient::V2::CaseManagementAPI.new
p api_instance.search_cases()

Instructions

First install the library and its dependencies and then save the example to example.rb and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" rb "example.rb"
// Search cases returns "OK" response

package main

import (
	"context"
	"encoding/json"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	ctx := datadog.NewDefaultContext(context.Background())
	configuration := datadog.NewConfiguration()
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	resp, r, err := api.SearchCases(ctx, *datadogV2.NewSearchCasesOptionalParameters())

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.SearchCases`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}

	responseContent, _ := json.MarshalIndent(resp, "", "  ")
	fmt.Fprintf(os.Stdout, "Response from `CaseManagementApi.SearchCases`:\n%s\n", responseContent)
}

Instructions

First install the library and its dependencies and then save the example to main.go and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" go run "main.go"
// Search cases returns "OK" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;
import com.datadog.api.client.v2.model.CasesResponse;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    try {
      CasesResponse result = apiInstance.searchCases();
      System.out.println(result);
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#searchCases");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}

Instructions

First install the library and its dependencies and then save the example to Example.java and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" java "Example.java"
/**
 * Search cases returns "OK" response
 */

import { client, v2 } from "@datadog/datadog-api-client";

const configuration = client.createConfiguration();
const apiInstance = new v2.CaseManagementApi(configuration);

apiInstance
  .searchCases()
  .then((data: v2.CasesResponse) => {
    console.log(
      "API called successfully. Returned data: " + JSON.stringify(data)
    );
  })
  .catch((error: any) => console.error(error));

Instructions

First install the library and its dependencies and then save the example to example.ts and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" tsc "example.ts"

POST https://api.ap1.datadoghq.com/api/v2/caseshttps://api.datadoghq.eu/api/v2/caseshttps://api.ddog-gov.com/api/v2/caseshttps://api.datadoghq.com/api/v2/caseshttps://api.us3.datadoghq.com/api/v2/caseshttps://api.us5.datadoghq.com/api/v2/cases

Overview

Create a Case

Request

Body Data (required)

Case payload

Expand All

Field

Type

Description

data [required]

object

Case creation data

attributes [required]

object

Case creation attributes

description

string

Description

priority

enum

Case priority Allowed enum values: NOT_DEFINED,P1,P2,P3,P4,P5

default: NOT_DEFINED

title [required]

string

Title

type [required]

enum

Case type Allowed enum values: STANDARD

relationships

object

Relationships formed with the case on creation

assignee

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

project [required]

object

Relationship to project

data [required]

object

Relationship to project object

id [required]

string

A unique identifier that represents the project

type [required]

enum

Project resource type Allowed enum values: project

default: project

type [required]

enum

Case resource type Allowed enum values: case

default: case

{
  "data": {
    "attributes": {
      "priority": "NOT_DEFINED",
      "title": "Security breach investigation in 0cfbc5cbc676ee71",
      "type": "STANDARD"
    },
    "relationships": {
      "assignee": {
        "data": {
          "id": "string",
          "type": "user"
        }
      },
      "project": {
        "data": {
          "id": "d4bbe1af-f36e-42f1-87c1-493ca35c320e",
          "type": "project"
        }
      }
    },
    "type": "case"
  }
}

Response

CREATED

Case response

Expand All

Field

Type

Description

data

object

A case

attributes [required]

object

Case attributes

archived_at

date-time

Timestamp of when the case was archived

closed_at

date-time

Timestamp of when the case was closed

created_at

date-time

Timestamp of when the case was created

description

string

Description

jira_issue

object

Jira issue attached to case

result

object

Jira issue information

issue_id

string

Jira issue ID

issue_key

string

Jira issue key

issue_url

string

Jira issue URL

project_key

string

Jira project key

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

key

string

Key

modified_at

date-time

Timestamp of when the case was last modified

priority

enum

Case priority Allowed enum values: NOT_DEFINED,P1,P2,P3,P4,P5

default: NOT_DEFINED

service_now_ticket

object

ServiceNow ticket attached to case

result

object

ServiceNow ticket information

sys_target_link

string

Link to the Incident created on ServiceNow

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

status

enum

Case status Allowed enum values: OPEN,IN_PROGRESS,CLOSED

title

string

Title

type

enum

Case type Allowed enum values: STANDARD

id [required]

string

Case's identifier

relationships

object

Resources related to a case

assignee

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

created_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

modified_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

project

object

Relationship to project

data [required]

object

Relationship to project object

id [required]

string

A unique identifier that represents the project

type [required]

enum

Project resource type Allowed enum values: project

default: project

type [required]

enum

Case resource type Allowed enum values: case

default: case

{
  "data": {
    "attributes": {
      "archived_at": "2019-09-19T10:00:00.000Z",
      "closed_at": "2019-09-19T10:00:00.000Z",
      "created_at": "2019-09-19T10:00:00.000Z",
      "description": "string",
      "jira_issue": {
        "result": {
          "issue_id": "string",
          "issue_key": "string",
          "issue_url": "string",
          "project_key": "string"
        },
        "status": "COMPLETED"
      },
      "key": "CASEM-4523",
      "modified_at": "2019-09-19T10:00:00.000Z",
      "priority": "NOT_DEFINED",
      "service_now_ticket": {
        "result": {
          "sys_target_link": "string"
        },
        "status": "COMPLETED"
      },
      "status": "OPEN",
      "title": "Memory leak investigation on API",
      "type": "STANDARD"
    },
    "id": "aeadc05e-98a8-11ec-ac2c-da7ad0900001",
    "relationships": {
      "assignee": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "created_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "modified_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "project": {
        "data": {
          "id": "e555e290-ed65-49bd-ae18-8acbfcf18db7",
          "type": "project"
        }
      }
    },
    "type": "case"
  }
}

Bad Request

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Unauthorized

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Forbidden

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Not Found

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                          # Curl command
curl -X POST "https://api.ap1.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/cases" \ -H "Accept: application/json" \ -H "Content-Type: application/json" \ -H "DD-API-KEY: ${DD_API_KEY}" \ -H "DD-APPLICATION-KEY: ${DD_APP_KEY}" \ -d @- << EOF { "data": { "attributes": { "priority": "NOT_DEFINED", "title": "Security breach investigation in 0cfbc5cbc676ee71", "type": "STANDARD" }, "relationships": { "assignee": { "data": { "id": "string", "type": "user" } }, "project": { "data": { "id": "d4bbe1af-f36e-42f1-87c1-493ca35c320e", "type": "project" } } }, "type": "case" } } EOF
// Create a case returns "CREATED" response

package main

import (
	"context"
	"encoding/json"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	// there is a valid "user" in the system
	UserDataID := os.Getenv("USER_DATA_ID")

	body := datadogV2.CaseCreateRequest{
		Data: datadogV2.CaseCreate{
			Attributes: datadogV2.CaseCreateAttributes{
				Priority: datadogV2.CASEPRIORITY_NOT_DEFINED.Ptr(),
				Title:    "Security breach investigation in 0cfbc5cbc676ee71",
				Type:     datadogV2.CASETYPE_STANDARD,
			},
			Relationships: &datadogV2.CaseCreateRelationships{
				Assignee: *datadogV2.NewNullableNullableUserRelationship(&datadogV2.NullableUserRelationship{
					Data: *datadogV2.NewNullableNullableUserRelationshipData(&datadogV2.NullableUserRelationshipData{
						Id:   UserDataID,
						Type: datadogV2.USERRESOURCETYPE_USER,
					}),
				}),
				Project: datadogV2.ProjectRelationship{
					Data: datadogV2.ProjectRelationshipData{
						Id:   "d4bbe1af-f36e-42f1-87c1-493ca35c320e",
						Type: datadogV2.PROJECTRESOURCETYPE_PROJECT,
					},
				},
			},
			Type: datadogV2.CASERESOURCETYPE_CASE,
		},
	}
	ctx := datadog.NewDefaultContext(context.Background())
	configuration := datadog.NewConfiguration()
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	resp, r, err := api.CreateCase(ctx, body)

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.CreateCase`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}

	responseContent, _ := json.MarshalIndent(resp, "", "  ")
	fmt.Fprintf(os.Stdout, "Response from `CaseManagementApi.CreateCase`:\n%s\n", responseContent)
}

Instructions

First install the library and its dependencies and then save the example to main.go and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" go run "main.go"
// Create a case returns "CREATED" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;
import com.datadog.api.client.v2.model.CaseCreate;
import com.datadog.api.client.v2.model.CaseCreateAttributes;
import com.datadog.api.client.v2.model.CaseCreateRelationships;
import com.datadog.api.client.v2.model.CaseCreateRequest;
import com.datadog.api.client.v2.model.CasePriority;
import com.datadog.api.client.v2.model.CaseResourceType;
import com.datadog.api.client.v2.model.CaseResponse;
import com.datadog.api.client.v2.model.CaseType;
import com.datadog.api.client.v2.model.NullableUserRelationship;
import com.datadog.api.client.v2.model.NullableUserRelationshipData;
import com.datadog.api.client.v2.model.ProjectRelationship;
import com.datadog.api.client.v2.model.ProjectRelationshipData;
import com.datadog.api.client.v2.model.ProjectResourceType;
import com.datadog.api.client.v2.model.UserResourceType;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    // there is a valid "user" in the system
    String USER_DATA_ID = System.getenv("USER_DATA_ID");

    CaseCreateRequest body =
        new CaseCreateRequest()
            .data(
                new CaseCreate()
                    .attributes(
                        new CaseCreateAttributes()
                            .priority(CasePriority.NOT_DEFINED)
                            .title("Security breach investigation in 0cfbc5cbc676ee71")
                            .type(CaseType.STANDARD))
                    .relationships(
                        new CaseCreateRelationships()
                            .assignee(
                                new NullableUserRelationship()
                                    .data(
                                        new NullableUserRelationshipData()
                                            .id(USER_DATA_ID)
                                            .type(UserResourceType.USER)))
                            .project(
                                new ProjectRelationship()
                                    .data(
                                        new ProjectRelationshipData()
                                            .id("d4bbe1af-f36e-42f1-87c1-493ca35c320e")
                                            .type(ProjectResourceType.PROJECT))))
                    .type(CaseResourceType.CASE));

    try {
      CaseResponse result = apiInstance.createCase(body);
      System.out.println(result);
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#createCase");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}

Instructions

First install the library and its dependencies and then save the example to Example.java and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" java "Example.java"
"""
Create a case returns "CREATED" response
"""

from os import environ
from datadog_api_client import ApiClient, Configuration
from datadog_api_client.v2.api.case_management_api import CaseManagementApi
from datadog_api_client.v2.model.case_create import CaseCreate
from datadog_api_client.v2.model.case_create_attributes import CaseCreateAttributes
from datadog_api_client.v2.model.case_create_relationships import CaseCreateRelationships
from datadog_api_client.v2.model.case_create_request import CaseCreateRequest
from datadog_api_client.v2.model.case_priority import CasePriority
from datadog_api_client.v2.model.case_resource_type import CaseResourceType
from datadog_api_client.v2.model.case_type import CaseType
from datadog_api_client.v2.model.nullable_user_relationship import NullableUserRelationship
from datadog_api_client.v2.model.nullable_user_relationship_data import NullableUserRelationshipData
from datadog_api_client.v2.model.project_relationship import ProjectRelationship
from datadog_api_client.v2.model.project_relationship_data import ProjectRelationshipData
from datadog_api_client.v2.model.project_resource_type import ProjectResourceType
from datadog_api_client.v2.model.user_resource_type import UserResourceType

# there is a valid "user" in the system
USER_DATA_ID = environ["USER_DATA_ID"]

body = CaseCreateRequest(
    data=CaseCreate(
        attributes=CaseCreateAttributes(
            priority=CasePriority.NOT_DEFINED,
            title="Security breach investigation in 0cfbc5cbc676ee71",
            type=CaseType.STANDARD,
        ),
        relationships=CaseCreateRelationships(
            assignee=NullableUserRelationship(
                data=NullableUserRelationshipData(
                    id=USER_DATA_ID,
                    type=UserResourceType.USER,
                ),
            ),
            project=ProjectRelationship(
                data=ProjectRelationshipData(
                    id="d4bbe1af-f36e-42f1-87c1-493ca35c320e",
                    type=ProjectResourceType.PROJECT,
                ),
            ),
        ),
        type=CaseResourceType.CASE,
    ),
)

configuration = Configuration()
with ApiClient(configuration) as api_client:
    api_instance = CaseManagementApi(api_client)
    response = api_instance.create_case(body=body)

    print(response)

Instructions

First install the library and its dependencies and then save the example to example.py and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" python3 "example.py"
# Create a case returns "CREATED" response

require "datadog_api_client"
api_instance = DatadogAPIClient::V2::CaseManagementAPI.new

# there is a valid "user" in the system
USER_DATA_ID = ENV["USER_DATA_ID"]

body = DatadogAPIClient::V2::CaseCreateRequest.new({
  data: DatadogAPIClient::V2::CaseCreate.new({
    attributes: DatadogAPIClient::V2::CaseCreateAttributes.new({
      priority: DatadogAPIClient::V2::CasePriority::NOT_DEFINED,
      title: "Security breach investigation in 0cfbc5cbc676ee71",
      type: DatadogAPIClient::V2::CaseType::STANDARD,
    }),
    relationships: DatadogAPIClient::V2::CaseCreateRelationships.new({
      assignee: DatadogAPIClient::V2::NullableUserRelationship.new({
        data: DatadogAPIClient::V2::NullableUserRelationshipData.new({
          id: USER_DATA_ID,
          type: DatadogAPIClient::V2::UserResourceType::USER,
        }),
      }),
      project: DatadogAPIClient::V2::ProjectRelationship.new({
        data: DatadogAPIClient::V2::ProjectRelationshipData.new({
          id: "d4bbe1af-f36e-42f1-87c1-493ca35c320e",
          type: DatadogAPIClient::V2::ProjectResourceType::PROJECT,
        }),
      }),
    }),
    type: DatadogAPIClient::V2::CaseResourceType::CASE,
  }),
})
p api_instance.create_case(body)

Instructions

First install the library and its dependencies and then save the example to example.rb and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" rb "example.rb"
/**
 * Create a case returns "CREATED" response
 */

import { client, v2 } from "@datadog/datadog-api-client";

const configuration = client.createConfiguration();
const apiInstance = new v2.CaseManagementApi(configuration);

// there is a valid "user" in the system
const USER_DATA_ID = process.env.USER_DATA_ID as string;

const params: v2.CaseManagementApiCreateCaseRequest = {
  body: {
    data: {
      attributes: {
        priority: "NOT_DEFINED",
        title: "Security breach investigation in 0cfbc5cbc676ee71",
        type: "STANDARD",
      },
      relationships: {
        assignee: {
          data: {
            id: USER_DATA_ID,
            type: "user",
          },
        },
        project: {
          data: {
            id: "d4bbe1af-f36e-42f1-87c1-493ca35c320e",
            type: "project",
          },
        },
      },
      type: "case",
    },
  },
};

apiInstance
  .createCase(params)
  .then((data: v2.CaseResponse) => {
    console.log(
      "API called successfully. Returned data: " + JSON.stringify(data)
    );
  })
  .catch((error: any) => console.error(error));

Instructions

First install the library and its dependencies and then save the example to example.ts and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" tsc "example.ts"

GET https://api.ap1.datadoghq.com/api/v2/cases/projectshttps://api.datadoghq.eu/api/v2/cases/projectshttps://api.ddog-gov.com/api/v2/cases/projectshttps://api.datadoghq.com/api/v2/cases/projectshttps://api.us3.datadoghq.com/api/v2/cases/projectshttps://api.us5.datadoghq.com/api/v2/cases/projects

Overview

Get all projects.

Response

OK

Response with projects

Expand All

Field

Type

Description

data

[object]

Projects response data

attributes [required]

object

Project attributes

key

string

The project's key

name

string

Project's name

id [required]

string

The Project's identifier

relationships

object

Project relationships

member_team

object

Relationship between a team and a team link

data

[object]

Related team links

id [required]

string

The team link's identifier

type [required]

enum

Team link type Allowed enum values: team_links

default: team_links

links

object

Links attributes.

related

string

Related link.

member_user

object

Relationship to users.

data [required]

[object]

Relationships to user objects.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

type [required]

enum

Project resource type Allowed enum values: project

default: project

{
  "data": [
    {
      "attributes": {
        "key": "CASEM",
        "name": "string"
      },
      "id": "aeadc05e-98a8-11ec-ac2c-da7ad0900001",
      "relationships": {
        "member_team": {
          "data": [
            {
              "id": "f9bb8444-af7f-11ec-ac2c-da7ad0900001",
              "type": "team_links"
            }
          ],
          "links": {
            "related": "/api/v2/team/c75a4a8e-20c7-11ee-a3a5-da7ad0900002/links"
          }
        },
        "member_user": {
          "data": [
            {
              "id": "00000000-0000-0000-0000-000000000000",
              "type": "user"
            }
          ]
        }
      },
      "type": "project"
    }
  ]
}

Bad Request

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Unauthorized

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Forbidden

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Not Found

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                  # Curl command
curl -X GET "https://api.ap1.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/cases/projects" \ -H "Accept: application/json" \ -H "DD-API-KEY: ${DD_API_KEY}" \ -H "DD-APPLICATION-KEY: ${DD_APP_KEY}"
"""
Get all projects returns "OK" response
"""

from datadog_api_client import ApiClient, Configuration
from datadog_api_client.v2.api.case_management_api import CaseManagementApi

configuration = Configuration()
with ApiClient(configuration) as api_client:
    api_instance = CaseManagementApi(api_client)
    response = api_instance.get_projects()

    print(response)

Instructions

First install the library and its dependencies and then save the example to example.py and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" python3 "example.py"
# Get all projects returns "OK" response

require "datadog_api_client"
api_instance = DatadogAPIClient::V2::CaseManagementAPI.new
p api_instance.get_projects()

Instructions

First install the library and its dependencies and then save the example to example.rb and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" rb "example.rb"
// Get all projects returns "OK" response

package main

import (
	"context"
	"encoding/json"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	ctx := datadog.NewDefaultContext(context.Background())
	configuration := datadog.NewConfiguration()
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	resp, r, err := api.GetProjects(ctx)

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.GetProjects`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}

	responseContent, _ := json.MarshalIndent(resp, "", "  ")
	fmt.Fprintf(os.Stdout, "Response from `CaseManagementApi.GetProjects`:\n%s\n", responseContent)
}

Instructions

First install the library and its dependencies and then save the example to main.go and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" go run "main.go"
// Get all projects returns "OK" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;
import com.datadog.api.client.v2.model.ProjectsResponse;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    try {
      ProjectsResponse result = apiInstance.getProjects();
      System.out.println(result);
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#getProjects");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}

Instructions

First install the library and its dependencies and then save the example to Example.java and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" java "Example.java"
/**
 * Get all projects returns "OK" response
 */

import { client, v2 } from "@datadog/datadog-api-client";

const configuration = client.createConfiguration();
const apiInstance = new v2.CaseManagementApi(configuration);

apiInstance
  .getProjects()
  .then((data: v2.ProjectsResponse) => {
    console.log(
      "API called successfully. Returned data: " + JSON.stringify(data)
    );
  })
  .catch((error: any) => console.error(error));

Instructions

First install the library and its dependencies and then save the example to example.ts and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" tsc "example.ts"

GET https://api.ap1.datadoghq.com/api/v2/cases/{case_id}https://api.datadoghq.eu/api/v2/cases/{case_id}https://api.ddog-gov.com/api/v2/cases/{case_id}https://api.datadoghq.com/api/v2/cases/{case_id}https://api.us3.datadoghq.com/api/v2/cases/{case_id}https://api.us5.datadoghq.com/api/v2/cases/{case_id}

Overview

Get the details of case by case_id

Arguments

Path Parameters

Name

Type

Description

case_id [required]

string

Case’s UUID or key

Response

OK

Case response

Expand All

Field

Type

Description

data

object

A case

attributes [required]

object

Case attributes

archived_at

date-time

Timestamp of when the case was archived

closed_at

date-time

Timestamp of when the case was closed

created_at

date-time

Timestamp of when the case was created

description

string

Description

jira_issue

object

Jira issue attached to case

result

object

Jira issue information

issue_id

string

Jira issue ID

issue_key

string

Jira issue key

issue_url

string

Jira issue URL

project_key

string

Jira project key

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

key

string

Key

modified_at

date-time

Timestamp of when the case was last modified

priority

enum

Case priority Allowed enum values: NOT_DEFINED,P1,P2,P3,P4,P5

default: NOT_DEFINED

service_now_ticket

object

ServiceNow ticket attached to case

result

object

ServiceNow ticket information

sys_target_link

string

Link to the Incident created on ServiceNow

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

status

enum

Case status Allowed enum values: OPEN,IN_PROGRESS,CLOSED

title

string

Title

type

enum

Case type Allowed enum values: STANDARD

id [required]

string

Case's identifier

relationships

object

Resources related to a case

assignee

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

created_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

modified_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

project

object

Relationship to project

data [required]

object

Relationship to project object

id [required]

string

A unique identifier that represents the project

type [required]

enum

Project resource type Allowed enum values: project

default: project

type [required]

enum

Case resource type Allowed enum values: case

default: case

{
  "data": {
    "attributes": {
      "archived_at": "2019-09-19T10:00:00.000Z",
      "closed_at": "2019-09-19T10:00:00.000Z",
      "created_at": "2019-09-19T10:00:00.000Z",
      "description": "string",
      "jira_issue": {
        "result": {
          "issue_id": "string",
          "issue_key": "string",
          "issue_url": "string",
          "project_key": "string"
        },
        "status": "COMPLETED"
      },
      "key": "CASEM-4523",
      "modified_at": "2019-09-19T10:00:00.000Z",
      "priority": "NOT_DEFINED",
      "service_now_ticket": {
        "result": {
          "sys_target_link": "string"
        },
        "status": "COMPLETED"
      },
      "status": "OPEN",
      "title": "Memory leak investigation on API",
      "type": "STANDARD"
    },
    "id": "aeadc05e-98a8-11ec-ac2c-da7ad0900001",
    "relationships": {
      "assignee": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "created_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "modified_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "project": {
        "data": {
          "id": "e555e290-ed65-49bd-ae18-8acbfcf18db7",
          "type": "project"
        }
      }
    },
    "type": "case"
  }
}

Bad Request

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Unauthorized

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Forbidden

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Not Found

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                  # Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"
# Curl command
curl -X GET "https://api.ap1.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/cases/${case_id}" \ -H "Accept: application/json" \ -H "DD-API-KEY: ${DD_API_KEY}" \ -H "DD-APPLICATION-KEY: ${DD_APP_KEY}"
"""
Get the details of a case returns "OK" response
"""

from os import environ
from datadog_api_client import ApiClient, Configuration
from datadog_api_client.v2.api.case_management_api import CaseManagementApi

# there is a valid "case" in the system
CASE_ID = environ["CASE_ID"]

configuration = Configuration()
with ApiClient(configuration) as api_client:
    api_instance = CaseManagementApi(api_client)
    response = api_instance.get_case(
        case_id=CASE_ID,
    )

    print(response)

Instructions

First install the library and its dependencies and then save the example to example.py and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" python3 "example.py"
# Get the details of a case returns "OK" response

require "datadog_api_client"
api_instance = DatadogAPIClient::V2::CaseManagementAPI.new

# there is a valid "case" in the system
CASE_ID = ENV["CASE_ID"]
p api_instance.get_case(CASE_ID)

Instructions

First install the library and its dependencies and then save the example to example.rb and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" rb "example.rb"
// Get the details of a case returns "OK" response

package main

import (
	"context"
	"encoding/json"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	// there is a valid "case" in the system
	CaseID := os.Getenv("CASE_ID")

	ctx := datadog.NewDefaultContext(context.Background())
	configuration := datadog.NewConfiguration()
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	resp, r, err := api.GetCase(ctx, CaseID)

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.GetCase`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}

	responseContent, _ := json.MarshalIndent(resp, "", "  ")
	fmt.Fprintf(os.Stdout, "Response from `CaseManagementApi.GetCase`:\n%s\n", responseContent)
}

Instructions

First install the library and its dependencies and then save the example to main.go and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" go run "main.go"
// Get the details of a case returns "OK" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;
import com.datadog.api.client.v2.model.CaseResponse;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    // there is a valid "case" in the system
    String CASE_ID = System.getenv("CASE_ID");

    try {
      CaseResponse result = apiInstance.getCase(CASE_ID);
      System.out.println(result);
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#getCase");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}

Instructions

First install the library and its dependencies and then save the example to Example.java and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" java "Example.java"
/**
 * Get the details of a case returns "OK" response
 */

import { client, v2 } from "@datadog/datadog-api-client";

const configuration = client.createConfiguration();
const apiInstance = new v2.CaseManagementApi(configuration);

// there is a valid "case" in the system
const CASE_ID = process.env.CASE_ID as string;

const params: v2.CaseManagementApiGetCaseRequest = {
  caseId: CASE_ID,
};

apiInstance
  .getCase(params)
  .then((data: v2.CaseResponse) => {
    console.log(
      "API called successfully. Returned data: " + JSON.stringify(data)
    );
  })
  .catch((error: any) => console.error(error));

Instructions

First install the library and its dependencies and then save the example to example.ts and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" tsc "example.ts"

GET https://api.ap1.datadoghq.com/api/v2/cases/projects/{project_id}https://api.datadoghq.eu/api/v2/cases/projects/{project_id}https://api.ddog-gov.com/api/v2/cases/projects/{project_id}https://api.datadoghq.com/api/v2/cases/projects/{project_id}https://api.us3.datadoghq.com/api/v2/cases/projects/{project_id}https://api.us5.datadoghq.com/api/v2/cases/projects/{project_id}

Overview

Get the details of a project by project_id.

Arguments

Path Parameters

Name

Type

Description

project_id [required]

string

Project UUID

Response

OK

Project response

Expand All

Field

Type

Description

data

object

A Project

attributes [required]

object

Project attributes

key

string

The project's key

name

string

Project's name

id [required]

string

The Project's identifier

relationships

object

Project relationships

member_team

object

Relationship between a team and a team link

data

[object]

Related team links

id [required]

string

The team link's identifier

type [required]

enum

Team link type Allowed enum values: team_links

default: team_links

links

object

Links attributes.

related

string

Related link.

member_user

object

Relationship to users.

data [required]

[object]

Relationships to user objects.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

type [required]

enum

Project resource type Allowed enum values: project

default: project

{
  "data": {
    "attributes": {
      "key": "CASEM",
      "name": "string"
    },
    "id": "aeadc05e-98a8-11ec-ac2c-da7ad0900001",
    "relationships": {
      "member_team": {
        "data": [
          {
            "id": "f9bb8444-af7f-11ec-ac2c-da7ad0900001",
            "type": "team_links"
          }
        ],
        "links": {
          "related": "/api/v2/team/c75a4a8e-20c7-11ee-a3a5-da7ad0900002/links"
        }
      },
      "member_user": {
        "data": [
          {
            "id": "00000000-0000-0000-0000-000000000000",
            "type": "user"
          }
        ]
      }
    },
    "type": "project"
  }
}

Bad Request

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Unauthorized

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Forbidden

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Not Found

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                  # Path parameters
export project_id="e555e290-ed65-49bd-ae18-8acbfcf18db7"
# Curl command
curl -X GET "https://api.ap1.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/cases/projects/${project_id}" \ -H "Accept: application/json" \ -H "DD-API-KEY: ${DD_API_KEY}" \ -H "DD-APPLICATION-KEY: ${DD_APP_KEY}"
"""
Get the details of a project returns "OK" response
"""

from datadog_api_client import ApiClient, Configuration
from datadog_api_client.v2.api.case_management_api import CaseManagementApi

configuration = Configuration()
with ApiClient(configuration) as api_client:
    api_instance = CaseManagementApi(api_client)
    response = api_instance.get_project(
        project_id="project_id",
    )

    print(response)

Instructions

First install the library and its dependencies and then save the example to example.py and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" python3 "example.py"
# Get the details of a project returns "OK" response

require "datadog_api_client"
api_instance = DatadogAPIClient::V2::CaseManagementAPI.new
p api_instance.get_project("project_id")

Instructions

First install the library and its dependencies and then save the example to example.rb and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" rb "example.rb"
// Get the details of a project returns "OK" response

package main

import (
	"context"
	"encoding/json"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	ctx := datadog.NewDefaultContext(context.Background())
	configuration := datadog.NewConfiguration()
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	resp, r, err := api.GetProject(ctx, "project_id")

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.GetProject`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}

	responseContent, _ := json.MarshalIndent(resp, "", "  ")
	fmt.Fprintf(os.Stdout, "Response from `CaseManagementApi.GetProject`:\n%s\n", responseContent)
}

Instructions

First install the library and its dependencies and then save the example to main.go and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" go run "main.go"
// Get the details of a project returns "OK" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;
import com.datadog.api.client.v2.model.ProjectResponse;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    try {
      ProjectResponse result = apiInstance.getProject("project_id");
      System.out.println(result);
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#getProject");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}

Instructions

First install the library and its dependencies and then save the example to Example.java and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" java "Example.java"
/**
 * Get the details of a project returns "OK" response
 */

import { client, v2 } from "@datadog/datadog-api-client";

const configuration = client.createConfiguration();
const apiInstance = new v2.CaseManagementApi(configuration);

const params: v2.CaseManagementApiGetProjectRequest = {
  projectId: "project_id",
};

apiInstance
  .getProject(params)
  .then((data: v2.ProjectResponse) => {
    console.log(
      "API called successfully. Returned data: " + JSON.stringify(data)
    );
  })
  .catch((error: any) => console.error(error));

Instructions

First install the library and its dependencies and then save the example to example.ts and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" tsc "example.ts"

DELETE https://api.ap1.datadoghq.com/api/v2/cases/projects/{project_id}https://api.datadoghq.eu/api/v2/cases/projects/{project_id}https://api.ddog-gov.com/api/v2/cases/projects/{project_id}https://api.datadoghq.com/api/v2/cases/projects/{project_id}https://api.us3.datadoghq.com/api/v2/cases/projects/{project_id}https://api.us5.datadoghq.com/api/v2/cases/projects/{project_id}

Overview

Remove a project using the project’s id.

Arguments

Path Parameters

Name

Type

Description

project_id [required]

string

Project UUID

Response

No Content

Forbidden

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

API error response

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                  # Path parameters
export project_id="e555e290-ed65-49bd-ae18-8acbfcf18db7"
# Curl command
curl -X DELETE "https://api.ap1.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/cases/projects/${project_id}" \ -H "DD-API-KEY: ${DD_API_KEY}" \ -H "DD-APPLICATION-KEY: ${DD_APP_KEY}"
"""
Remove a project returns "No Content" response
"""

from datadog_api_client import ApiClient, Configuration
from datadog_api_client.v2.api.case_management_api import CaseManagementApi

configuration = Configuration()
with ApiClient(configuration) as api_client:
    api_instance = CaseManagementApi(api_client)
    api_instance.delete_project(
        project_id="project_id",
    )

Instructions

First install the library and its dependencies and then save the example to example.py and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" python3 "example.py"
# Remove a project returns "No Content" response

require "datadog_api_client"
api_instance = DatadogAPIClient::V2::CaseManagementAPI.new
api_instance.delete_project("project_id")

Instructions

First install the library and its dependencies and then save the example to example.rb and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" rb "example.rb"
// Remove a project returns "No Content" response

package main

import (
	"context"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	ctx := datadog.NewDefaultContext(context.Background())
	configuration := datadog.NewConfiguration()
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	r, err := api.DeleteProject(ctx, "project_id")

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.DeleteProject`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}
}

Instructions

First install the library and its dependencies and then save the example to main.go and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" go run "main.go"
// Remove a project returns "No Content" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    try {
      apiInstance.deleteProject("project_id");
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#deleteProject");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}

Instructions

First install the library and its dependencies and then save the example to Example.java and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" java "Example.java"
/**
 * Remove a project returns "No Content" response
 */

import { client, v2 } from "@datadog/datadog-api-client";

const configuration = client.createConfiguration();
const apiInstance = new v2.CaseManagementApi(configuration);

const params: v2.CaseManagementApiDeleteProjectRequest = {
  projectId: "project_id",
};

apiInstance
  .deleteProject(params)
  .then((data: any) => {
    console.log(
      "API called successfully. Returned data: " + JSON.stringify(data)
    );
  })
  .catch((error: any) => console.error(error));

Instructions

First install the library and its dependencies and then save the example to example.ts and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" tsc "example.ts"

POST https://api.ap1.datadoghq.com/api/v2/cases/{case_id}/statushttps://api.datadoghq.eu/api/v2/cases/{case_id}/statushttps://api.ddog-gov.com/api/v2/cases/{case_id}/statushttps://api.datadoghq.com/api/v2/cases/{case_id}/statushttps://api.us3.datadoghq.com/api/v2/cases/{case_id}/statushttps://api.us5.datadoghq.com/api/v2/cases/{case_id}/status

Overview

Update case status

Arguments

Path Parameters

Name

Type

Description

case_id [required]

string

Case’s UUID or key

Request

Body Data (required)

Case status update payload

Expand All

Field

Type

Description

data [required]

object

Case update status

attributes [required]

object

Case update status attributes

status [required]

enum

Case status Allowed enum values: OPEN,IN_PROGRESS,CLOSED

type [required]

enum

Case resource type Allowed enum values: case

default: case

{
  "data": {
    "attributes": {
      "status": "IN_PROGRESS"
    },
    "type": "case"
  }
}

Response

OK

Case response

Expand All

Field

Type

Description

data

object

A case

attributes [required]

object

Case attributes

archived_at

date-time

Timestamp of when the case was archived

closed_at

date-time

Timestamp of when the case was closed

created_at

date-time

Timestamp of when the case was created

description

string

Description

jira_issue

object

Jira issue attached to case

result

object

Jira issue information

issue_id

string

Jira issue ID

issue_key

string

Jira issue key

issue_url

string

Jira issue URL

project_key

string

Jira project key

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

key

string

Key

modified_at

date-time

Timestamp of when the case was last modified

priority

enum

Case priority Allowed enum values: NOT_DEFINED,P1,P2,P3,P4,P5

default: NOT_DEFINED

service_now_ticket

object

ServiceNow ticket attached to case

result

object

ServiceNow ticket information

sys_target_link

string

Link to the Incident created on ServiceNow

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

status

enum

Case status Allowed enum values: OPEN,IN_PROGRESS,CLOSED

title

string

Title

type

enum

Case type Allowed enum values: STANDARD

id [required]

string

Case's identifier

relationships

object

Resources related to a case

assignee

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

created_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

modified_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

project

object

Relationship to project

data [required]

object

Relationship to project object

id [required]

string

A unique identifier that represents the project

type [required]

enum

Project resource type Allowed enum values: project

default: project

type [required]

enum

Case resource type Allowed enum values: case

default: case

{
  "data": {
    "attributes": {
      "archived_at": "2019-09-19T10:00:00.000Z",
      "closed_at": "2019-09-19T10:00:00.000Z",
      "created_at": "2019-09-19T10:00:00.000Z",
      "description": "string",
      "jira_issue": {
        "result": {
          "issue_id": "string",
          "issue_key": "string",
          "issue_url": "string",
          "project_key": "string"
        },
        "status": "COMPLETED"
      },
      "key": "CASEM-4523",
      "modified_at": "2019-09-19T10:00:00.000Z",
      "priority": "NOT_DEFINED",
      "service_now_ticket": {
        "result": {
          "sys_target_link": "string"
        },
        "status": "COMPLETED"
      },
      "status": "OPEN",
      "title": "Memory leak investigation on API",
      "type": "STANDARD"
    },
    "id": "aeadc05e-98a8-11ec-ac2c-da7ad0900001",
    "relationships": {
      "assignee": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "created_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "modified_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "project": {
        "data": {
          "id": "e555e290-ed65-49bd-ae18-8acbfcf18db7",
          "type": "project"
        }
      }
    },
    "type": "case"
  }
}

Bad Request

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Unauthorized

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Forbidden

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Not Found

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                          # Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"
# Curl command
curl -X POST "https://api.ap1.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/cases/${case_id}/status" \ -H "Accept: application/json" \ -H "Content-Type: application/json" \ -H "DD-API-KEY: ${DD_API_KEY}" \ -H "DD-APPLICATION-KEY: ${DD_APP_KEY}" \ -d @- << EOF { "data": { "attributes": { "status": "IN_PROGRESS" }, "type": "case" } } EOF
// Update case status returns "OK" response

package main

import (
	"context"
	"encoding/json"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	// there is a valid "case" in the system
	CaseID := os.Getenv("CASE_ID")

	body := datadogV2.CaseUpdateStatusRequest{
		Data: datadogV2.CaseUpdateStatus{
			Attributes: datadogV2.CaseUpdateStatusAttributes{
				Status: datadogV2.CASESTATUS_IN_PROGRESS,
			},
			Type: datadogV2.CASERESOURCETYPE_CASE,
		},
	}
	ctx := datadog.NewDefaultContext(context.Background())
	configuration := datadog.NewConfiguration()
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	resp, r, err := api.UpdateStatus(ctx, CaseID, body)

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.UpdateStatus`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}

	responseContent, _ := json.MarshalIndent(resp, "", "  ")
	fmt.Fprintf(os.Stdout, "Response from `CaseManagementApi.UpdateStatus`:\n%s\n", responseContent)
}

Instructions

First install the library and its dependencies and then save the example to main.go and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" go run "main.go"
// Update case status returns "OK" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;
import com.datadog.api.client.v2.model.CaseResourceType;
import com.datadog.api.client.v2.model.CaseResponse;
import com.datadog.api.client.v2.model.CaseStatus;
import com.datadog.api.client.v2.model.CaseUpdateStatus;
import com.datadog.api.client.v2.model.CaseUpdateStatusAttributes;
import com.datadog.api.client.v2.model.CaseUpdateStatusRequest;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    // there is a valid "case" in the system
    String CASE_ID = System.getenv("CASE_ID");

    CaseUpdateStatusRequest body =
        new CaseUpdateStatusRequest()
            .data(
                new CaseUpdateStatus()
                    .attributes(new CaseUpdateStatusAttributes().status(CaseStatus.IN_PROGRESS))
                    .type(CaseResourceType.CASE));

    try {
      CaseResponse result = apiInstance.updateStatus(CASE_ID, body);
      System.out.println(result);
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#updateStatus");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}

Instructions

First install the library and its dependencies and then save the example to Example.java and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" java "Example.java"
"""
Update case status returns "OK" response
"""

from os import environ
from datadog_api_client import ApiClient, Configuration
from datadog_api_client.v2.api.case_management_api import CaseManagementApi
from datadog_api_client.v2.model.case_resource_type import CaseResourceType
from datadog_api_client.v2.model.case_status import CaseStatus
from datadog_api_client.v2.model.case_update_status import CaseUpdateStatus
from datadog_api_client.v2.model.case_update_status_attributes import CaseUpdateStatusAttributes
from datadog_api_client.v2.model.case_update_status_request import CaseUpdateStatusRequest

# there is a valid "case" in the system
CASE_ID = environ["CASE_ID"]

body = CaseUpdateStatusRequest(
    data=CaseUpdateStatus(
        attributes=CaseUpdateStatusAttributes(
            status=CaseStatus.IN_PROGRESS,
        ),
        type=CaseResourceType.CASE,
    ),
)

configuration = Configuration()
with ApiClient(configuration) as api_client:
    api_instance = CaseManagementApi(api_client)
    response = api_instance.update_status(case_id=CASE_ID, body=body)

    print(response)

Instructions

First install the library and its dependencies and then save the example to example.py and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" python3 "example.py"
# Update case status returns "OK" response

require "datadog_api_client"
api_instance = DatadogAPIClient::V2::CaseManagementAPI.new

# there is a valid "case" in the system
CASE_ID = ENV["CASE_ID"]

body = DatadogAPIClient::V2::CaseUpdateStatusRequest.new({
  data: DatadogAPIClient::V2::CaseUpdateStatus.new({
    attributes: DatadogAPIClient::V2::CaseUpdateStatusAttributes.new({
      status: DatadogAPIClient::V2::CaseStatus::IN_PROGRESS,
    }),
    type: DatadogAPIClient::V2::CaseResourceType::CASE,
  }),
})
p api_instance.update_status(CASE_ID, body)

Instructions

First install the library and its dependencies and then save the example to example.rb and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" rb "example.rb"
/**
 * Update case status returns "OK" response
 */

import { client, v2 } from "@datadog/datadog-api-client";

const configuration = client.createConfiguration();
const apiInstance = new v2.CaseManagementApi(configuration);

// there is a valid "case" in the system
const CASE_ID = process.env.CASE_ID as string;

const params: v2.CaseManagementApiUpdateStatusRequest = {
  body: {
    data: {
      attributes: {
        status: "IN_PROGRESS",
      },
      type: "case",
    },
  },
  caseId: CASE_ID,
};

apiInstance
  .updateStatus(params)
  .then((data: v2.CaseResponse) => {
    console.log(
      "API called successfully. Returned data: " + JSON.stringify(data)
    );
  })
  .catch((error: any) => console.error(error));

Instructions

First install the library and its dependencies and then save the example to example.ts and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" tsc "example.ts"

POST https://api.ap1.datadoghq.com/api/v2/cases/{case_id}/priorityhttps://api.datadoghq.eu/api/v2/cases/{case_id}/priorityhttps://api.ddog-gov.com/api/v2/cases/{case_id}/priorityhttps://api.datadoghq.com/api/v2/cases/{case_id}/priorityhttps://api.us3.datadoghq.com/api/v2/cases/{case_id}/priorityhttps://api.us5.datadoghq.com/api/v2/cases/{case_id}/priority

Overview

Update case priority

Arguments

Path Parameters

Name

Type

Description

case_id [required]

string

Case’s UUID or key

Request

Body Data (required)

Case priority update payload

Expand All

Field

Type

Description

data [required]

object

Case priority status

attributes [required]

object

Case update priority attributes

priority [required]

enum

Case priority Allowed enum values: NOT_DEFINED,P1,P2,P3,P4,P5

default: NOT_DEFINED

type [required]

enum

Case resource type Allowed enum values: case

default: case

{
  "data": {
    "attributes": {
      "priority": "P3"
    },
    "type": "case"
  }
}

Response

OK

Case response

Expand All

Field

Type

Description

data

object

A case

attributes [required]

object

Case attributes

archived_at

date-time

Timestamp of when the case was archived

closed_at

date-time

Timestamp of when the case was closed

created_at

date-time

Timestamp of when the case was created

description

string

Description

jira_issue

object

Jira issue attached to case

result

object

Jira issue information

issue_id

string

Jira issue ID

issue_key

string

Jira issue key

issue_url

string

Jira issue URL

project_key

string

Jira project key

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

key

string

Key

modified_at

date-time

Timestamp of when the case was last modified

priority

enum

Case priority Allowed enum values: NOT_DEFINED,P1,P2,P3,P4,P5

default: NOT_DEFINED

service_now_ticket

object

ServiceNow ticket attached to case

result

object

ServiceNow ticket information

sys_target_link

string

Link to the Incident created on ServiceNow

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

status

enum

Case status Allowed enum values: OPEN,IN_PROGRESS,CLOSED

title

string

Title

type

enum

Case type Allowed enum values: STANDARD

id [required]

string

Case's identifier

relationships

object

Resources related to a case

assignee

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

created_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

modified_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

project

object

Relationship to project

data [required]

object

Relationship to project object

id [required]

string

A unique identifier that represents the project

type [required]

enum

Project resource type Allowed enum values: project

default: project

type [required]

enum

Case resource type Allowed enum values: case

default: case

{
  "data": {
    "attributes": {
      "archived_at": "2019-09-19T10:00:00.000Z",
      "closed_at": "2019-09-19T10:00:00.000Z",
      "created_at": "2019-09-19T10:00:00.000Z",
      "description": "string",
      "jira_issue": {
        "result": {
          "issue_id": "string",
          "issue_key": "string",
          "issue_url": "string",
          "project_key": "string"
        },
        "status": "COMPLETED"
      },
      "key": "CASEM-4523",
      "modified_at": "2019-09-19T10:00:00.000Z",
      "priority": "NOT_DEFINED",
      "service_now_ticket": {
        "result": {
          "sys_target_link": "string"
        },
        "status": "COMPLETED"
      },
      "status": "OPEN",
      "title": "Memory leak investigation on API",
      "type": "STANDARD"
    },
    "id": "aeadc05e-98a8-11ec-ac2c-da7ad0900001",
    "relationships": {
      "assignee": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "created_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "modified_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "project": {
        "data": {
          "id": "e555e290-ed65-49bd-ae18-8acbfcf18db7",
          "type": "project"
        }
      }
    },
    "type": "case"
  }
}

Bad Request

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Unauthorized

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Forbidden

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Not Found

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                          # Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"
# Curl command
curl -X POST "https://api.ap1.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/cases/${case_id}/priority" \ -H "Accept: application/json" \ -H "Content-Type: application/json" \ -H "DD-API-KEY: ${DD_API_KEY}" \ -H "DD-APPLICATION-KEY: ${DD_APP_KEY}" \ -d @- << EOF { "data": { "attributes": { "priority": "P3" }, "type": "case" } } EOF
// Update case priority returns "OK" response

package main

import (
	"context"
	"encoding/json"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	// there is a valid "case" in the system
	CaseID := os.Getenv("CASE_ID")

	body := datadogV2.CaseUpdatePriorityRequest{
		Data: datadogV2.CaseUpdatePriority{
			Attributes: datadogV2.CaseUpdatePriorityAttributes{
				Priority: datadogV2.CASEPRIORITY_P3,
			},
			Type: datadogV2.CASERESOURCETYPE_CASE,
		},
	}
	ctx := datadog.NewDefaultContext(context.Background())
	configuration := datadog.NewConfiguration()
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	resp, r, err := api.UpdatePriority(ctx, CaseID, body)

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.UpdatePriority`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}

	responseContent, _ := json.MarshalIndent(resp, "", "  ")
	fmt.Fprintf(os.Stdout, "Response from `CaseManagementApi.UpdatePriority`:\n%s\n", responseContent)
}

Instructions

First install the library and its dependencies and then save the example to main.go and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" go run "main.go"
// Update case priority returns "OK" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;
import com.datadog.api.client.v2.model.CasePriority;
import com.datadog.api.client.v2.model.CaseResourceType;
import com.datadog.api.client.v2.model.CaseResponse;
import com.datadog.api.client.v2.model.CaseUpdatePriority;
import com.datadog.api.client.v2.model.CaseUpdatePriorityAttributes;
import com.datadog.api.client.v2.model.CaseUpdatePriorityRequest;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    // there is a valid "case" in the system
    String CASE_ID = System.getenv("CASE_ID");

    CaseUpdatePriorityRequest body =
        new CaseUpdatePriorityRequest()
            .data(
                new CaseUpdatePriority()
                    .attributes(new CaseUpdatePriorityAttributes().priority(CasePriority.P3))
                    .type(CaseResourceType.CASE));

    try {
      CaseResponse result = apiInstance.updatePriority(CASE_ID, body);
      System.out.println(result);
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#updatePriority");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}

Instructions

First install the library and its dependencies and then save the example to Example.java and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" java "Example.java"
"""
Update case priority returns "OK" response
"""

from os import environ
from datadog_api_client import ApiClient, Configuration
from datadog_api_client.v2.api.case_management_api import CaseManagementApi
from datadog_api_client.v2.model.case_priority import CasePriority
from datadog_api_client.v2.model.case_resource_type import CaseResourceType
from datadog_api_client.v2.model.case_update_priority import CaseUpdatePriority
from datadog_api_client.v2.model.case_update_priority_attributes import CaseUpdatePriorityAttributes
from datadog_api_client.v2.model.case_update_priority_request import CaseUpdatePriorityRequest

# there is a valid "case" in the system
CASE_ID = environ["CASE_ID"]

body = CaseUpdatePriorityRequest(
    data=CaseUpdatePriority(
        attributes=CaseUpdatePriorityAttributes(
            priority=CasePriority.P3,
        ),
        type=CaseResourceType.CASE,
    ),
)

configuration = Configuration()
with ApiClient(configuration) as api_client:
    api_instance = CaseManagementApi(api_client)
    response = api_instance.update_priority(case_id=CASE_ID, body=body)

    print(response)

Instructions

First install the library and its dependencies and then save the example to example.py and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" python3 "example.py"
# Update case priority returns "OK" response

require "datadog_api_client"
api_instance = DatadogAPIClient::V2::CaseManagementAPI.new

# there is a valid "case" in the system
CASE_ID = ENV["CASE_ID"]

body = DatadogAPIClient::V2::CaseUpdatePriorityRequest.new({
  data: DatadogAPIClient::V2::CaseUpdatePriority.new({
    attributes: DatadogAPIClient::V2::CaseUpdatePriorityAttributes.new({
      priority: DatadogAPIClient::V2::CasePriority::P3,
    }),
    type: DatadogAPIClient::V2::CaseResourceType::CASE,
  }),
})
p api_instance.update_priority(CASE_ID, body)

Instructions

First install the library and its dependencies and then save the example to example.rb and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" rb "example.rb"
/**
 * Update case priority returns "OK" response
 */

import { client, v2 } from "@datadog/datadog-api-client";

const configuration = client.createConfiguration();
const apiInstance = new v2.CaseManagementApi(configuration);

// there is a valid "case" in the system
const CASE_ID = process.env.CASE_ID as string;

const params: v2.CaseManagementApiUpdatePriorityRequest = {
  body: {
    data: {
      attributes: {
        priority: "P3",
      },
      type: "case",
    },
  },
  caseId: CASE_ID,
};

apiInstance
  .updatePriority(params)
  .then((data: v2.CaseResponse) => {
    console.log(
      "API called successfully. Returned data: " + JSON.stringify(data)
    );
  })
  .catch((error: any) => console.error(error));

Instructions

First install the library and its dependencies and then save the example to example.ts and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" tsc "example.ts"

POST https://api.ap1.datadoghq.com/api/v2/cases/{case_id}/assignhttps://api.datadoghq.eu/api/v2/cases/{case_id}/assignhttps://api.ddog-gov.com/api/v2/cases/{case_id}/assignhttps://api.datadoghq.com/api/v2/cases/{case_id}/assignhttps://api.us3.datadoghq.com/api/v2/cases/{case_id}/assignhttps://api.us5.datadoghq.com/api/v2/cases/{case_id}/assign

Overview

Assign case to a user

Arguments

Path Parameters

Name

Type

Description

case_id [required]

string

Case’s UUID or key

Request

Body Data (required)

Assign case payload

Expand All

Field

Type

Description

data [required]

object

Case assign

attributes [required]

object

Case assign attributes

assignee_id [required]

string

Assignee's UUID

type [required]

enum

Case resource type Allowed enum values: case

default: case

{
  "data": {
    "attributes": {
      "assignee_id": "string"
    },
    "type": "case"
  }
}

Response

OK

Case response

Expand All

Field

Type

Description

data

object

A case

attributes [required]

object

Case attributes

archived_at

date-time

Timestamp of when the case was archived

closed_at

date-time

Timestamp of when the case was closed

created_at

date-time

Timestamp of when the case was created

description

string

Description

jira_issue

object

Jira issue attached to case

result

object

Jira issue information

issue_id

string

Jira issue ID

issue_key

string

Jira issue key

issue_url

string

Jira issue URL

project_key

string

Jira project key

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

key

string

Key

modified_at

date-time

Timestamp of when the case was last modified

priority

enum

Case priority Allowed enum values: NOT_DEFINED,P1,P2,P3,P4,P5

default: NOT_DEFINED

service_now_ticket

object

ServiceNow ticket attached to case

result

object

ServiceNow ticket information

sys_target_link

string

Link to the Incident created on ServiceNow

status

enum

Case status Allowed enum values: IN_PROGRESS,COMPLETED,FAILED

default: IN_PROGRESS

status

enum

Case status Allowed enum values: OPEN,IN_PROGRESS,CLOSED

title

string

Title

type

enum

Case type Allowed enum values: STANDARD

id [required]

string

Case's identifier

relationships

object

Resources related to a case

assignee

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

created_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

modified_by

object

Relationship to user.

data [required]

object

Relationship to user object.

id [required]

string

A unique identifier that represents the user.

type [required]

enum

User resource type. Allowed enum values: user

default: user

project

object

Relationship to project

data [required]

object

Relationship to project object

id [required]

string

A unique identifier that represents the project

type [required]

enum

Project resource type Allowed enum values: project

default: project

type [required]

enum

Case resource type Allowed enum values: case

default: case

{
  "data": {
    "attributes": {
      "archived_at": "2019-09-19T10:00:00.000Z",
      "closed_at": "2019-09-19T10:00:00.000Z",
      "created_at": "2019-09-19T10:00:00.000Z",
      "description": "string",
      "jira_issue": {
        "result": {
          "issue_id": "string",
          "issue_key": "string",
          "issue_url": "string",
          "project_key": "string"
        },
        "status": "COMPLETED"
      },
      "key": "CASEM-4523",
      "modified_at": "2019-09-19T10:00:00.000Z",
      "priority": "NOT_DEFINED",
      "service_now_ticket": {
        "result": {
          "sys_target_link": "string"
        },
        "status": "COMPLETED"
      },
      "status": "OPEN",
      "title": "Memory leak investigation on API",
      "type": "STANDARD"
    },
    "id": "aeadc05e-98a8-11ec-ac2c-da7ad0900001",
    "relationships": {
      "assignee": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "created_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "modified_by": {
        "data": {
          "id": "00000000-0000-0000-0000-000000000000",
          "type": "user"
        }
      },
      "project": {
        "data": {
          "id": "e555e290-ed65-49bd-ae18-8acbfcf18db7",
          "type": "project"
        }
      }
    },
    "type": "case"
  }
}

Bad Request

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Unauthorized

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Forbidden

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Not Found

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Too many requests

API error response.

Expand All

Field

Type

Description

errors [required]

[string]

A list of errors.

{
  "errors": [
    "Bad Request"
  ]
}

Code Example

                          # Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"
# Curl command
curl -X POST "https://api.ap1.datadoghq.com"https://api.datadoghq.eu"https://api.ddog-gov.com"https://api.datadoghq.com"https://api.us3.datadoghq.com"https://api.us5.datadoghq.com/api/v2/cases/${case_id}/assign" \ -H "Accept: application/json" \ -H "Content-Type: application/json" \ -H "DD-API-KEY: ${DD_API_KEY}" \ -H "DD-APPLICATION-KEY: ${DD_APP_KEY}" \ -d @- << EOF { "data": { "attributes": { "assignee_id": "string" }, "type": "case" } } EOF
// Assign case returns "OK" response

package main

import (
	"context"
	"encoding/json"
	"fmt"
	"os"

	"github.com/DataDog/datadog-api-client-go/v2/api/datadog"
	"github.com/DataDog/datadog-api-client-go/v2/api/datadogV2"
)

func main() {
	// there is a valid "case" in the system
	CaseID := os.Getenv("CASE_ID")

	// there is a valid "user" in the system
	UserDataID := os.Getenv("USER_DATA_ID")

	body := datadogV2.CaseAssignRequest{
		Data: datadogV2.CaseAssign{
			Attributes: datadogV2.CaseAssignAttributes{
				AssigneeId: UserDataID,
			},
			Type: datadogV2.CASERESOURCETYPE_CASE,
		},
	}
	ctx := datadog.NewDefaultContext(context.Background())
	configuration := datadog.NewConfiguration()
	apiClient := datadog.NewAPIClient(configuration)
	api := datadogV2.NewCaseManagementApi(apiClient)
	resp, r, err := api.AssignCase(ctx, CaseID, body)

	if err != nil {
		fmt.Fprintf(os.Stderr, "Error when calling `CaseManagementApi.AssignCase`: %v\n", err)
		fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
	}

	responseContent, _ := json.MarshalIndent(resp, "", "  ")
	fmt.Fprintf(os.Stdout, "Response from `CaseManagementApi.AssignCase`:\n%s\n", responseContent)
}

Instructions

First install the library and its dependencies and then save the example to main.go and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" go run "main.go"
// Assign case returns "OK" response

import com.datadog.api.client.ApiClient;
import com.datadog.api.client.ApiException;
import com.datadog.api.client.v2.api.CaseManagementApi;
import com.datadog.api.client.v2.model.CaseAssign;
import com.datadog.api.client.v2.model.CaseAssignAttributes;
import com.datadog.api.client.v2.model.CaseAssignRequest;
import com.datadog.api.client.v2.model.CaseResourceType;
import com.datadog.api.client.v2.model.CaseResponse;

public class Example {
  public static void main(String[] args) {
    ApiClient defaultClient = ApiClient.getDefaultApiClient();
    CaseManagementApi apiInstance = new CaseManagementApi(defaultClient);

    // there is a valid "case" in the system
    String CASE_ID = System.getenv("CASE_ID");

    // there is a valid "user" in the system
    String USER_DATA_ID = System.getenv("USER_DATA_ID");

    CaseAssignRequest body =
        new CaseAssignRequest()
            .data(
                new CaseAssign()
                    .attributes(new CaseAssignAttributes().assigneeId(USER_DATA_ID))
                    .type(CaseResourceType.CASE));

    try {
      CaseResponse result = apiInstance.assignCase(CASE_ID, body);
      System.out.println(result);
    } catch (ApiException e) {
      System.err.println("Exception when calling CaseManagementApi#assignCase");
      System.err.println("Status code: " + e.getCode());
      System.err.println("Reason: " + e.getResponseBody());
      System.err.println("Response headers: " + e.getResponseHeaders());
      e.printStackTrace();
    }
  }
}

Instructions

First install the library and its dependencies and then save the example to Example.java and run following commands:

    
DD_SITE="datadoghq.comus3.datadoghq.comus5.datadoghq.comdatadoghq.euap1.datadoghq.comddog-gov.com" DD_API_KEY="<API-KEY>" DD_APP_KEY="<APP-KEY>" java "Example.java"