Team detail

Each team has a detail page that displays information about the team, its members, and its associated resources. Navigate to a team detail page by clicking on a team from the Teams directory.

The team detail page is organized into three tabs:

• Info: Core team details and membership.
• Resources: The Datadog resources associated with the team.
• On-Call: The team’s Datadog On-Call configuration.

The team header displays the team’s avatar, banner, name, and description. Customize the look of your team by choosing an emoji avatar and banner. The emoji avatar displays next to the team name in lists across Datadog.

Info tab

Core team details: notification channels, links, connections, hierarchy (parent team and subteams), and members.

Resources tab

The Datadog resources the team owns, grouped by area such as productivity, software, performance, and cloud cost. If the team has subteams, use the Include Subteams toggle to show their resources alongside the team’s own.

On-Call tab

The team’s Datadog On-Call setup: members, schedules, escalation policies, routing, and handover automation.

Customize settings

To modify a team’s details, you must have the user_access_manage or teams_manage permission. Alternately, you can be a team member or team manager of a team that is configured to allow members and managers to edit team details.

Edit a team’s details directly from its detail page:

• Avatar, name, and description: Mouse over the team name and click the edit (pencil) icon.
• Banner: Mouse over the banner and click the edit (pencil) icon.
• Info tab sections: Mouse over a section, such as Links, Members, or Notification Channels, and click its edit icon to update it in place.

Use the Settings (gear) menu in the team header for the following actions:

• Configure Notifications: Add or update the team’s notification channels. Supported targets include Slack, Microsoft Teams, PagerDuty, email, and ServiceNow.
• Edit Roles and Permissions: Manage the roles and permissions associated with the team.
• Edit Team Handle: Change the team’s handle.
• Edit Connections: Connect the team to external systems. Connect a GitHub team to associate the Datadog team with a GitHub team, or connect a ServiceNow assignment group to route incidents and change requests automatically.
• Join Team or Leave Team: Add yourself to or remove yourself from the team.

Team membership

Team manager

To differentiate members of your team, designate some of them as team managers. In the member list, a “TEAM MANAGER” badge appears next to team managers’ names.

Team modification permissions

In the team’s roles and permissions settings, specify which users can modify the team membership. The following options are available:

• Only users with the user_access_manage permission
• Team managers
• Team managers and members
• Anyone in the organization

The list is sorted in order of increasing permissiveness. Each option in the list includes the group in the entries above it. For example, selecting “team managers” means that both team managers and users with user_access_manage can modify membership.

The option that you select for which users can add and remove members determines whether you can add the team to access control lists. Two types of teams exist: invite only teams and open teams.

Invite only teams

Teams with restricted membership. Can be set as access control recipients. Created when you restrict team membership modification to one of the first three options.

Open teams

Teams with unrestricted membership. Cannot be set as access control recipients. Created when you allow Anyone in the organization to modify team membership.

Users with the user_access_manage permission can set default rules on who can add or remove members, or edit team details. Set default rules with the Default Settings button on the team directory page. Override these policies for an individual team on the team details panel.

Teams managed outside Datadog

In some cases, a team’s membership cannot be directly modified within Datadog by anyone (including a user with user_access_manage):

• If your org has selected SAML as the only team provisioning source, then the SAML team mappings control team membership. You cannot modify the team membership through Datadog.
• If a team is managed through an identity provider, then the identity provider controls team membership. You cannot modify the team membership through Datadog.

A team that is managed externally from an identity provider displays a Managed badge in its header.

Team hierarchies

Build a Teams map to visualize team hierarchies, nesting teams within each other (subteams) to mirror your company’s actual structure. The result is a more complete ownership model than a flat, disconnected list of teams. A team’s related teams, parent teams, sister teams, and subteams appear on its team page, in the Hierarchy section of the Info tab. To explore the full map of all teams in your organization, see the Teams map in the Datadog Internal Developer Portal.

With hierarchies defined, you can:

• Escalate issues: When an issue needs to go beyond the owning team, hierarchy routes it up to the parent team for broader visibility and faster resolution, without manually tracking down who’s next in the chain.
• Roll-up filtering: Select a parent team to see all data connected to any of its subteams, without selecting each one. Useful for director and VP-level views, where you care about an entire organization’s footprint rather than one team’s.
• Simplify access control: Grant access once at the parent team level to automatically apply consistent permissions to all subteams.

Set up team hierarchies

You can define hierarchical relationships between teams in four ways:

• GitHub Teams: If you used GitHub to set up your Datadog Teams and have GitHub team hierarchies configured, those team links sync to Datadog automatically during provisioning and appear in your Teams map.
• Teams API: See Create a team hierarchy link.
• Terraform: Use the datadog_team_hierarchy_links resource.
• Datadog UI: Define relationships directly on a team’s page:
  1. On the team directory page, click the team you want to add a subteam or parent team relationship to.
  2. In the Info tab of the team page, click Edit in the Hierarchy section.
  3. Select the parent or child teams associated with the team, then click Save.

Manage teams through an identity provider

When you set up a managed team, you configure the following properties of the team externally through an identity provider integration:

• Team name
• Team handle
• Team membership (synchronized from the corresponding identity provider group)

To keep managed teams consistent with their configuration in your identity provider, make changes to managed properties in the identity provider rather than through the Datadog site or API.

Datadog supports Okta and other SCIM-compliant identity providers for managed teams.

For more information on the capabilities of managed teams and how to set them up, see SCIM.

SAML attribute mapping

To manage teams and team membership using SAML attributes, see Map SAML attributes to Teams.

Delegate team management

For an open membership model, configure your default team settings so Anyone in the organization can add or remove members. Assign the teams_manage permission to the appropriate roles to let anyone create teams or edit team details.

If you prefer a team-driven membership model, set your default team settings so Team Managers or Team Managers and Members can add or remove members. Assign the teams_manage permission to a role containing all of your team managers.

To enforce a strict membership model, configure your default team settings so Only users with user_access_manage can add or remove members. Assign the teams_manage permission only to organization administrators.