Plan and Usage Experience for Partners
Datadog partners see a tailored version of the Plan & Usage page designed for managing multiple customer organizations. This page describes the Plan & Usage experience available to partners viewing the UI from a Datadog admin organization.
Prerequisites
To access the partner Plan & Usage experience, your organization must be a Datadog admin organization, which is the top-level organization that Datadog provisions for partners to manage their customer accounts. If your organization was set up through the Datadog Partner Program and you manage customer organizations under it, you are using a Datadog admin organization. To verify, check that you have multiple contracts with Datadog and can view consolidated cost and usage data across all of them in Plan & Usage.
Note: If you are a customer of a Datadog partner (rather than the partner itself), you have the standard Plan & Usage experience. Depending on your pricing arrangement with your partner, you may see only usage data and no cost data. See Plan & Usage for details.
Partners must have the Datadog Admin role, or a custom role with billing_read and usage_read permissions, to view Plan & Usage data. These are the same permissions required for direct customers.
Overview
Partners accessing Plan & Usage from their Datadog admin organization see cost and usage data across all of their customer organizations. The partner view provides the Usage & Cost tab along with the partner-only Customer Pricing and Customer Contracts tabs. The Plan, Billing History, and Usage Notifications tabs are not displayed.
Cost details
View estimated, historical, and projected cost data for all customer organizations in one place. Partners can see a total across all customers, or group and filter by customer organization, product, and account. See Cost Details for full documentation.
Usage details
View usage data for all customer organizations in one place. Partners can see a total across all customers, or group and filter by customer organization, product, and account. See Usage Details for full documentation.
Partner-only features
The following features are available only to partners viewing Plan & Usage from a Datadog admin organization.
Customer pricing
Set customer-specific rates so your reseller customers can see their estimated Datadog costs in their own organization. See Customer Pricing for setup steps.
Customer contracts
View your end customer contract portfolio in one place, including recurring revenue, renewal dates, drawdown balances, invoices, cost visibility status, and account contacts. See Customer Contracts.
Feature availability
The following table lists each Plan & Usage feature and its availability for direct customers and partners viewing from a Datadog admin organization.
| Feature | Direct Customers | Partners | Notes |
|---|
| Cost summary | | | |
| Projected costs | | | |
| Usage summary | | | |
| Cost & usage API endpoints | | | See Supported API endpoints for the full list |
| Customer Pricing | | | Partner-only. Enables cost visibility for reseller customers |
| Customer Contracts | | | Partner-only. Contract portfolio, renewals, invoices, and account contacts |
| Cost attribution | | | Individual customer organizations can access cost attribution from their own Plan & Usage page |
| Usage attribution | | | Individual customer organizations can access usage attribution from their own Plan & Usage page |
| Product-specific usage tables (for example, custom metrics, logs usage by index) | | | Individual customer organizations can view these tables from their own Usage Details page |
| Datadog costs in Cloud Cost Management | | | Individual customer organizations can access Datadog Costs from their own Cloud Cost Management page |
| Plan and Billing History tabs | | | Individual customer organizations can access Plan and Billing History tabs from their own Plan & Usage page |
| Bill Overview | | | Not available at the Datadog admin organization level |
| Usage Notifications tab | | | Individual customer organizations can configure usage notifications from their own Plan & Usage page |
Supported API endpoints
Partners can also access cost and usage data programmatically through the following Usage Metering API endpoints:
Further reading
Additional helpful documentation, links, and articles: