Plan and Usage Settings

Administrators can access the organization settings by clicking Plan & Usage from the Account menu in the bottom of the left side navigation or by selecting Plan & Usage from the header dropdown at the top of the Personal Settings page.

Usage reports

View hourly usage of your account across all billable parameters as well as the top 5000 custom metrics submitted. If your organization is the parent-organization in a multi-org account, you can also view the usage of child-organization accounts by toggling between “Overall” and “Individual Organizations” at the top of the page. Individual child-organization accounts are isolated. They are only able to view their own usage and custom metrics.

Note: Allow up to 72 hours for this section to update.

Further detailed usage reports can also be created on request by your account representative.

Plan settings

Upgrade or downgrade your account from the Plan tab on the Plan & Usage section.

Note: Contact your account representative or to add or remove paid features that are not part of standard plans.

Billing history

Your account billing history is available from the Billing History tab in the Plan & Usage section. For specific billing questions, contact your account representative or