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Credit card billing

Overview

Datadog accepts payment by credit card through the Plan page. Administrators can access this page by hovering over their username at the bottom left, then navigate to: Plan & Usage–> Plan.

By default, when you sign up with a credit card you are on a monthly plan. If you want to switch to an annual plan, contact your Customer Success Manager.

Update

Update your credit card through the Plan page by clicking the Update Card button:

Remove

To remove your credit card from Datadog, first downgrade to the Free plan. Then use the Remove Card button on the Plan page.

Troubleshooting

For technical questions, contact Datadog support.

For billing questions, contact your Customer Success Manager.